Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Charles Collins Jr.

Philadelphia ,Pennsylvania

Summary

Proven leader and effective problem solver, adept at enhancing customer satisfaction and resolving complex community issues. At 55th Street Variety Convenience Store, significantly improved service delivery and resolved neighborhood conflicts. Skilled in fostering supportive environments and promoting cooperation, demonstrating respect for long term residents

Overview

29
29
years of professional experience

Work History

Manager

55th Street Variety Convenience Store
05.1999 - 04.2024

Responsible for all aspects related to the operation of 55th Variety Store: Security, Inventory

, take-out food/deli. High Volume retailer of Pa Lottery


  • Accomplished multiple tasks within established timeframe
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved neighborhood conflicts, actively listening to concerns and finding appropriate middle ground.

Assistant Recreation Leader

City Of Philadelphia
06.1995 - 02.1999
  • 2nd in command of aspects related to the operation of West Mill Creek Recreation Center.
  • Helped implement and participate in City wide sports leagues: basketball, football,and baseball.
  • Developed positive and productive relationships with kids, parents and staff.
  • Facilitated team-building exercises among participants to promote cooperation, communication skills development.
  • Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.
  • Maintained inventory of supplies and equipment with established sign-out procedures.

Coordinated the use of Center for weekly drug rehabilitation meetings

Weekly Re-entry/Job readiness meetings

Various weekly community meetings

Yearly Summer Festival

Prep of Center for Voting

Education

Electrical Engineering/African American Studies - Engineering/African American Studies

University of Pennsylvania
Philadelphia, PA

General Studies - General Studies

Community College of Philadelphia
Philadelphia, PA

Skills

Effective problem solver

Good community communicator

References

Pastor Robert Johnson 215-430-2810

Mike Carey Case Management:215: 962-2164

Raleigh Russell Philadelphia School District Teacher

610-996-8029

Timeline

Manager

55th Street Variety Convenience Store
05.1999 - 04.2024

Assistant Recreation Leader

City Of Philadelphia
06.1995 - 02.1999

Electrical Engineering/African American Studies - Engineering/African American Studies

University of Pennsylvania

General Studies - General Studies

Community College of Philadelphia
Charles Collins Jr.