Sales Force, Icoms
Hi, I’m
Charles Cunningham
Phoenix,AZ
Overview
17
years of professional experience
Summary
Dynamic and results-driven professional with extensive experience as an Owner/Operator Truck Driver at CE Cunningham & Associates. Proven ability to enhance customer satisfaction through timely deliveries and effective communication. Skilled in managing service profitability and excelling at time management, ensuring operational excellence and safety in all endeavors.
Work History
CE Cunningham & Associates
Owner/Operator Truck Driver
11.2017 - Current
Job overview
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
Cable ONE
Inside Business Account Rep
11.2009 - 05.2017
Job overview
Contact customer generated leads, and answer inbound calls. Explain service feature and benefits. Enter customer generated information in Sales Force with all necessary information. Explaining phone porting process clearly documenting all numbers being ported. Explain installation process, work with installation team to meet cuatomer timeline. If necessary, explain any additional construction and/or installation cost.
Cox Communications
Customer Sales & Service
11.2008 - 11.2009
Job overview
Inbound sales and service calls.
Handle new installs, disconnects, and move transfer calls.
Explain, and offer service upgrades and/or upgrades.
Skills
Owner operator gig deliver driver
Drive for multiple platforms
Excell at time and jobs management
Manage service profitability
Software
Timeline
Owner/Operator Truck Driver
CE Cunningham & Associates
11.2017 - Current
Inside Business Account Rep
Cable ONE
11.2009 - 05.2017
Customer Sales & Service
Cox Communications
11.2008 - 11.2009
Henderson County Jr College
NA
Education
Henderson County Jr CollegeAthens
NA
University Overview
Business Administration/ Accounting manpower, supply, and financial accountibility. Building business plan, understanding, explaining, building and executing plan.
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