Juana Margarita Trejo
EAGLE PASS,TX
Summary
Talented professional with diverse knowledge including Property Management, Administrative Assisting, Medical Setting, and Logistics. Dependable candidate offering over 20 years of hard work, experience and leadership.
Performance-driven and detail-oriented with methodical approach to following through on every need.
Overview
24
24
years of professional experience
1
1
Certification
1
1
TSA Certified
1
1
TWIC Card
1
1
year of post-secondary education
Work History
Owner/Operator Truck Driver
Landstar Ranger
03.2011 - 11.2024
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, DOT electronic log and submitted corresponding documents.
Assistant Property Manager
Arbor Property Group
02.2008 - 02.2011
- Followed up on delinquent tenants and coordinated collection procedures.
- Coordinated move-ins and move-outs, ensuring smooth transitions for both tenants and property management team.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
- Trained new hires on company policies, procedures, software applications and industry best practices-leading them towards successful job performance.
- Conducted regular property inspections to identify potential issues and ensure compliance with safety regulations.
- Showed apartments to potential tenants and answered questions regarding community.
- Collaborated with legal department on eviction proceedings when necessary; following proper protocols and documentation requirements laid down by law.
- Developed strong relationships with vendors, negotiating favorable contracts for cost-effective services.
- Escalated major issues to property manager for immediate remediation.
- Organized community events to foster positive relationships between tenants and build a sense of community within the property.
- Increased lease renewals, carefully addressing tenant concerns and negotiating terms beneficial to both parties.
- Enhanced tenant satisfaction by efficiently resolving maintenance issues and inquiries in timely manner.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Certified Medical Assistant
Minor Emergency Center
11.2003 - 12.2008
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Prepared and administered medications to alleviate patient symptoms.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
Administrative Assistant
Leif Johnson Ford
03.2001 - 04.2004
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Maintained inventory of office supplies and placed orders.
- Facilitated cross-departmental communication, organizing meetings to discuss project progress and align objectives.
- Volunteered to help with special projects of varying degrees of complexity.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Collected and prepared contracts for each vehicle sale.
Education
Basics
Austin Community College
Austin, TXBasics
Southwest Texas Junior College
Eagle Pass, TXHigh School Diploma -
Eagle Pass High School
Eagle Pass06-1994
Front And Back Office Medical Assistant
Southern Careers Institute
Austin, TX 12.2002 - 11.2003
Skills
-Assistant Property Manager
-Administrative Assistant
-Certified Medical Assistant
-Truck Owner/Driver
Accomplishments
-Achieved a seven year safety award
Certification
- Medical Examiner's Certificate – U.S. Department of Transportation.
- Commercial Driver's License (CDL) - TX Department of Motor Vehicles.
- Hazardous Materials Endorsement (HME) - Transportation Security Administration.
- Double/Triple Trailers Endorsement (T) - TX Department of Motor Vehicles.
- Tank Vehicle Endorsement (N) - TX Department of Motor Vehicles.
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Owner/Operator Truck Driver
Landstar Ranger
03.2011 - 11.2024
Assistant Property Manager
Arbor Property Group
02.2008 - 02.2011
Certified Medical Assistant
Minor Emergency Center
11.2003 - 12.2008
Front And Back Office Medical Assistant
Southern Careers Institute
12.2002 - 11.2003
Administrative Assistant
Leif Johnson Ford
03.2001 - 04.2004
- Medical Examiner's Certificate – U.S. Department of Transportation.
- Commercial Driver's License (CDL) - TX Department of Motor Vehicles.
- Hazardous Materials Endorsement (HME) - Transportation Security Administration.
- Double/Triple Trailers Endorsement (T) - TX Department of Motor Vehicles.
- Tank Vehicle Endorsement (N) - TX Department of Motor Vehicles.
Basics
Austin Community College
Basics
Southwest Texas Junior College
High School Diploma -
Eagle Pass High School
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