Charles Dent
Saint Peter,MN
Summary
Results-driven leader with a background in customer service and employee training. Known for effective communication and fostering teamwork, with a commitment to maintaining high operational standards and resolving issues swiftly.
Overview
1
1
Certification
23
23
years of professional experience
Work History
Utility Operator
Ardent Mills
Mankato, MN
07.2019 - 02.2025
- Ensured secure work environment by adhering to safety protocols.
- Assisted with routine maintenance of utility systems and tools to enhance functionality.
- Maintained cleanliness in work areas through regular sweeping and spill cleanup.
- Followed daily maintenance lists to uphold productivity and operational efficiency.
- Followed strict guidelines regarding safe handling of chemicals used in the plant.
Lead-Clothing And Consumables
Fleet Farm
Mankato, Minnesota
05.2018 - 07.2019
- Promoted from the sporting goods department.
- Responsible for keeping consumables and clothing stocked, priced correctly, and rotated for freshness and seasonal display.
- Worked closely with co-workers on planograms, assignments, and cleanliness.
- Assisted in other departments when needed, including cashiering.
General Manager
Grizzly's Wood-Fired Grill and Saloon
Mankato, Minnesota
11.2001 - 04.2018
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Ensured compliance with local health department regulations regarding food safety standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Education
Some College (No Degree) -
North Dakota State University
Fargo, NDSkills
- Quality assurance
- Customer service
- Employee training
- Effective communication
- Team collaboration
- Problem solving
- First aid training
Certification
Heart Saver CPR AED (AHA)
Timeline
Utility Operator
Ardent Mills
07.2019 - 02.2025
Lead-Clothing And Consumables
Fleet Farm
05.2018 - 07.2019
General Manager
Grizzly's Wood-Fired Grill and Saloon
11.2001 - 04.2018
Some College (No Degree) -
North Dakota State University