Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective Ramp Agent using top-notch skills in strategic Planning and safety to get the job done in a timely manner.
Overview
3
3
years of professional experience
Work History
Ramp Agent
G2 Secure Staff
Romulus, MI
10.2022 - Current
Followed safety procedures such as using reflective gear while working on the ramp.
Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
Sales Associate
Richard Freeman
Monroe, MI
04.2021 - 09.2022
Helped customers find specific products, answered questions, and offered product advice.
Greeted customers and provided exceptional customer service.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Engaged customers in friendly, professional dialogue to determine needs.
Handled customer complaints in a professional manner.
Answered incoming telephone calls to provide store, products and services information.
Worked with fellow sales team members to achieve group targets.
Developed trusting relationships with customers by making personal connections.
Maintained cleanliness of store environment including floors, windows, displays.
Restocked shelves as needed to ensure sufficient inventory levels.