Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Dilley

Newport,MI

Summary

Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective Ramp Agent using top-notch skills in strategic Planning and safety to get the job done in a timely manner.

Overview

3
3
years of professional experience

Work History

Ramp Agent

G2 Secure Staff
Romulus, MI
10.2022 - Current
  • Followed safety procedures such as using reflective gear while working on the ramp.
  • Loaded and unloaded aircrafts with baggage, cargo, and mail safely and efficiently.
  • Communicated via headset radio with ground crew, flight crew and tow person about ramp operations and flight requirements.
  • Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.

Sales Associate

Richard Freeman
Monroe, MI
04.2021 - 09.2022
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Handled customer complaints in a professional manner.
  • Answered incoming telephone calls to provide store, products and services information.
  • Worked with fellow sales team members to achieve group targets.
  • Developed trusting relationships with customers by making personal connections.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Restocked shelves as needed to ensure sufficient inventory levels.

Education

High School Diploma -

Airport High School
Carleton, MI
06-2022

Skills

  • Great communication
  • Problem solving and analysis
  • Safety specialist
  • Strong and efficient at work
  • Good work ethic
  • Strategic
  • Reliable
  • Great judgment
  • Visual inspector
  • Great planning

Timeline

Ramp Agent

G2 Secure Staff
10.2022 - Current

Sales Associate

Richard Freeman
04.2021 - 09.2022

High School Diploma -

Airport High School
Charles Dilley