Motivated and ethical professional with a proven track record of strong leadership and problem-solving skills. Seeking a challenging career opportunity to leverage extensive experience and education. Eager to contribute to a dynamic team environment that fosters growth and learning of new skills, while making a meaningful impact in the organization.
Monitored departmental budget, ensuring prompt and efficient payment of all invoices, in addition to entering and approving employee time.
Managed scheduling for 85+ employees, optimizing route coverage.
Investigated and resolved in-house and community stakeholder complaints, improving service satisfaction.
Analyzed accident reports to identify patterns, implementing preventive measures that led to noticeable improvements in safety.
Implemented training programs, enhancing staff skills and safety awareness.
Interviewed and selected new hires from applicant pool, and oversaw new hire onboarding and training.
Mentored new drivers, promoting a culture of safety and reliability that strengthened team morale and service quality.
Revamped driver onboarding processes, achieving higher retention rates and enhancing overall team performance.
Collaborated with school administrators to ensure seamless coordination of transportation for all district events, fostering strong community relations.
Enhanced route efficiency through strategic scheduling, leading to noticeable improvements in operational productivity.
Nurtured and maintained excellent relationships with students, staff and administrators.
Independent Contractor-Driver
Uber
Houston, Texas
09.2016 - 01.2020
Provided safe rides for 5,000+ passengers in Houston.
Maintained a 4.9-star rating from customer feedback.
Resolved passenger inquiries promptly.
Contract Litigation Paralegal
Pye Legal Group
Remote
08.2015 - 08.2016
Managed electronic files and prepared legal documents for intellectual property cases.
Coordinated with courts to schedule hearings and gather case information.
Set up new cases and handled electronic filings across multiple district courts.
Streamlined electronic case filing processes, resulting in noticeable improvements in document management efficiency.
Meticulously prepared and reviewed legal pleadings, maintaining high standards of accuracy.
Analyzed complex legal documents to support case strategies, ensuring precise alignment with litigation objectives.
Coordinated with attorneys and court officials to set hearings, facilitating seamless case progression and timely resolutions.
Provided comprehensive deposition summaries, ensuring accuracy and completeness.
Fostered productive communications between legal teams and clients, ensuring alignment and clarity in case objectives.
Maintained accurate billing records, ensuring timely invoicing and compliance with financial protocols.
Senior Paralegal
Plains All American Pipeline, L.P.
Houston, Texas
03.2013 - 06.2015
Drafted and managed crude oil, terminal services and fractionation and separation agreements/contracts, ensuring contract accuracy and compliance.
Drafted and reviewed confidentiality and non-disclosure agreements, reducing legal risks.
Managed C-level executives and attorneys administrative support needs.
Developed a tracking system for contracts, improving departmental efficiency.
Maintained patent and copyright timelines, ensuring timely renewals.
Monitored compliance deadlines meticulously, ensuring all legal obligations were met in a timely manner.
Facilitated inter-departmental and cross-departmental communication, fostering stronger relationships across borders.
Paralegal
Sedgwick, LLP
Houston, Texas
04.2008 - 02.2013
Began working with attorney Karen Maston at Johnson, Trent, West & Taylor, LLP in April 2008 and we moved to Sedgwick, LLP in November 2009.
Drafted legal documents including petitions, answers, discovery responses, and required motions; ensuring compliance with legal standards.
Managed comprehensive case files from inception to settlement/trial, maintaining accuracy and organization.
Monitored case deadlines meticulously, ensuring compliance with court timelines and minimizing the risk of procedural errors.
Coordinated document productions and fostered strong vendor relationships, securing timely document delivery and bolstering case preparation efficiency.
Conducted in-depth legal research, supporting attorneys with insights that informed strategic case decisions.
Utilized online tools for marine vessel tracking; supported investigations with accurate data.
Prepared FOIA requests and correspondence, facilitating access to critical information.
Prepared in-depth summaries of deposition transcripts, medical records and social security records; synthesizing data to support legal strategies.
Collaborated with attorneys to streamline case preparation, ensuring efficient legal proceedings and timely submission of documents.
Maintained accurate billing records, ensuring timely invoicing and compliance with financial protocols.
Handled insurance defense, maritime/Jones Act, and personal injury litigation, ensuring accurate legal processes.
Legal Secretary/Paralegal
Adams & Boswell, P.C.
Houston, Texas
03.2004 - 04.2008
Managed schedules and provided administrative support to C-level attorneys, as well as six associate attorneys, ensuring efficient coverage across legal proceedings.
Coordinated travel logistics, optimizing attorneys’ time and cost.
Drafted legal documents, petitions, answers, motions, and discovery responses, enhancing trial preparation and compliance.
Summarized deposition, medical and social security transcripts, aiding strategic case development.
Conducted in-depth legal research to support case strategies.
Maintained accurate billing records, ensuring timely invoicing and compliance with financial protocols.
Handled insurance defense litigation, ensuring accurate legal processes.
Education
Master Of Business Administration - Business Management
Lamar University
Beaumont, TX
Bachelor of Arts - Communication
University of Houston-Clear Lake
Houston, Texas
05.2013
Associate of Applied Science - Paralegal Technology
Houston Community College
Houston, Texas
12.2008
Skills
Operations Management
Paralegal
Executive Administrative Assistant (C-Level)
Customer Service
Time Management
Data Management
Legal Writing
Case Management
Legal Research
Document Production
Budget Management
Contract Administration
Payroll
Human Resources
Accounts Payable & Receivable
Certification
Certified Notary Public, Commission ending March 28, 2029
Certificate of Completion as a Legal Assistant, Houston Community College, Houston, Texas, 2008-12
Certificate of Completion as a Law Office Clerk, Houston Community College, Houston, Texas, 2008-12
Certified Texas Pupil Transportation Official, Texas Association for Pupil Transportation, 2024-06
Timeline
Transportation Supervisor
Texas City Independent School District
08.2020 - 12.2024
Independent Contractor-Driver
Uber
09.2016 - 01.2020
Contract Litigation Paralegal
Pye Legal Group
08.2015 - 08.2016
Senior Paralegal
Plains All American Pipeline, L.P.
03.2013 - 06.2015
Paralegal
Sedgwick, LLP
04.2008 - 02.2013
Legal Secretary/Paralegal
Adams & Boswell, P.C.
03.2004 - 04.2008
Bachelor of Arts - Communication
University of Houston-Clear Lake
Associate of Applied Science - Paralegal Technology
Houston Community College
Master Of Business Administration - Business Management