Charles Duncan
Williamsburg,Virginia
Summary
Dynamic and customer-focused professional with 2 years of experience in food service and retail operations. Specializes in general merchandise, fulfillment, and inbound processes. Proven track record of enhancing the shopping experience through excellent service and maintaining high standards of cleanliness and organization. Collaborative team player with a strong background in optimizing efficiency within food and beverage operations. Strong work ethic and passion for customer satisfaction make an eager contributor to the Target team.
Overview
4
4
years of professional experience
Work History
Dining Room Server
Williamsburg Landing
12.2022 - Current
- Provided exceptional dining service to residents in a retirement community, ensuring a welcoming and enjoyable atmosphere
- Assisted in menu presentation and accommodated dietary needs, enhancing the overall dining experience
- Collaborated with kitchen staff to ensure timely service and maintain high standards of cleanliness and organization in the dining area.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Stayed up-to-date on menu changes to help customers make food choices.
- Set and reset 5-10 tables for residents meals as over 120+ daily customers came and went.
Warehouse Helper
Carpet Direct
09.2020 - 07.2021
- Organized the warehouse, ensuring efficient inventory management and easy accessibility to products
- Assisted with various tasks and chores to maintain a clean and orderly work environment
- Collaborated with team members to support daily operations in a family-run business, enhancing teamwork and communication skills.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Used forklifts and pallet jacks to relocate products.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 100+ pounds.
Education
High School Diploma -
Lafayette High School
Williamsburg01-2026
Skills
- Attention to detail
- Organization skills
- Dining area maintenance
- Guest service
- Cleaning and sanitization
- Food handling standards
- Service prioritization
- Professional Appearance
- Clear Verbal Communication
- Dish preparation
Artist
As an artist, I find joy in expressing my creativity through various mediums, whether it’s painting, drawing, or digital art. This hobby allows me to explore my imagination and develop my skills while providing a relaxing outlet for self-expression. I enjoy experimenting with colors and techniques to create unique pieces that reflect my perspective and emotions, often drawing inspiration from nature and everyday life.
Additional Information
My dad is a retired lieutenant colonel in the military, instilling in me values of discipline, dedication, and service. My mom, a talented entrepreneur, owns a hair salon nearby, where she combines her passion for creativity with her commitment to customer care. Their diverse experiences and work ethic have greatly influenced my own aspirations and drive to succeed.
Timeline
Dining Room Server
Williamsburg Landing
12.2022 - Current
Warehouse Helper
Carpet Direct
09.2020 - 07.2021
High School Diploma -
Lafayette High School
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