Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Charles Ford

Sterling,VA

Work Preference

Job Search Status

Open to work
Desired start date:

Work Type

Full TimeContract Work

Location Preference

HybridOn-SiteRemote
Open to relocation: Yes

Salary Range

$130000/yr - $200000/yr

Summary

Results-driven Deployment Engineer with expertise in troubleshooting, project management, and delivering technical support. Proven ability to resolve complex networking issues efficiently.

Overview

8
8
years of professional experience

Work History

Deployment Engineer

Oracle
Ashburn, Virginia
2025.09 - 2026.03
  • Resolved complex networking issues related to deployments efficiently.
  • Troubleshot deployment process problems and delivered timely resolutions.
  • Monitored system performance and promptly resolved deployment-related issues.
  • Assisted with troubleshooting technical problems during system rollouts.
  • Delivered technical support to customers throughout the deployment process.
  • Provided technical guidance for system development and troubleshooting tasks.
  • Documented deployment processes and created user guides to enhance end-user understanding.

System Administrator 3

Oracle
Ashburn, VA
2022.11 - 2025.09
  • Diagnosed and resolved hardware, software, and network issues to ensure system reliability.
  • Upgraded internal system components, CPUs, memory, hard drives and network cables.
  • Maintained servers, software and operating system equipment.
  • Adept in troubleshooting and identifying current issues and providing effective solutions.
  • Assessed issues and executed solutions to achieve timely remediation and maintain service continuity.
  • Experience in supporting large, Enterprise customers in an Operations environment
  • Demonstrated the ability to dig into the details of a system or process to solve customer problems
  • Developed and maintained technical documentation for network installations and modifications to enhance operational efficiency.
  • Demonstrated understanding of scripting in system administration

Network Infrastructure Technician II

Amazon/Vadata Inc.
Herndon, VA
2018.07 - 2022.02
  • Deployed Ciena and Coriant optical systems to expand and improve network operations.
  • Resolved optical network infrastructure issues, enhancing overall system performance.
  • Worked extensively with network engineering staff to better understand networking solutions and benefits to projects.
  • Maintained documentation relating to cabling and build standards for data center infrastructures.
  • Managed onsite vendor relationships to ensure successful data center infrastructure build-out.
  • Developed and managed Scope of Works for vendors, while providing status updates to management.
  • Compared installations against network diagrams and project specifications to ensure compliance.
  • Delivered projects on time through effective collaboration with cross-functional teams.
  • Coordinated multiple projects to ensure timely completion

Education

N/A - Information Technology

Year-Up
Atlanta, GA
06.2012

Skills

  • MS Office proficiency
  • Analytical skills
  • Dependability and precision
  • Deadline management
  • Collaboration and independence
  • Flexibility
  • Attention to detail
  • Network testing and troubleshooting
  • Project management
  • Fiber and copper installation
  • Rack and stack operations
  • Network configuration
  • Multitasking ability
  • Deployment management
  • Vendor relations
  • Project coordination
  • Hardware diagnostics
  • Problem solving strategies
  • Time management skills
  • Team collaboration techniques
  • Effective communication skills
  • Incident management expertise
  • Infrastructure automation practices
  • System performance monitoring

Timeline

Deployment Engineer

Oracle
2025.09 - 2026.03

System Administrator 3

Oracle
2022.11 - 2025.09

Network Infrastructure Technician II

Amazon/Vadata Inc.
2018.07 - 2022.02

N/A - Information Technology

Year-Up
Charles Ford