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Work Type
Full TimeContract WorkLocation Preference
HybridOn-SiteRemoteOpen to relocation: Yes
Open To Work
Charles Ford
Sterling,VA
Work Preference
Summary
Results-driven Deployment Engineer with expertise in troubleshooting, project management, and delivering technical support. Proven ability to resolve complex networking issues efficiently.
Overview
8
8
years of professional experience
Work History
Deployment Engineer
Oracle
Ashburn, Virginia
2025.09 - 2026.03
- Resolved complex networking issues related to deployments efficiently.
- Troubleshot deployment process problems and delivered timely resolutions.
- Monitored system performance and promptly resolved deployment-related issues.
- Assisted with troubleshooting technical problems during system rollouts.
- Delivered technical support to customers throughout the deployment process.
- Provided technical guidance for system development and troubleshooting tasks.
- Documented deployment processes and created user guides to enhance end-user understanding.
System Administrator 3
Oracle
Ashburn, VA
2022.11 - 2025.09
- Diagnosed and resolved hardware, software, and network issues to ensure system reliability.
- Upgraded internal system components, CPUs, memory, hard drives and network cables.
- Maintained servers, software and operating system equipment.
- Adept in troubleshooting and identifying current issues and providing effective solutions.
- Assessed issues and executed solutions to achieve timely remediation and maintain service continuity.
- Experience in supporting large, Enterprise customers in an Operations environment
- Demonstrated the ability to dig into the details of a system or process to solve customer problems
- Developed and maintained technical documentation for network installations and modifications to enhance operational efficiency.
- Demonstrated understanding of scripting in system administration
Network Infrastructure Technician II
Amazon/Vadata Inc.
Herndon, VA
2018.07 - 2022.02
- Deployed Ciena and Coriant optical systems to expand and improve network operations.
- Resolved optical network infrastructure issues, enhancing overall system performance.
- Worked extensively with network engineering staff to better understand networking solutions and benefits to projects.
- Maintained documentation relating to cabling and build standards for data center infrastructures.
- Managed onsite vendor relationships to ensure successful data center infrastructure build-out.
- Developed and managed Scope of Works for vendors, while providing status updates to management.
- Compared installations against network diagrams and project specifications to ensure compliance.
- Delivered projects on time through effective collaboration with cross-functional teams.
- Coordinated multiple projects to ensure timely completion
Education
N/A - Information Technology
Year-Up
Atlanta, GA06.2012
Skills
- MS Office proficiency
- Analytical skills
- Dependability and precision
- Deadline management
- Collaboration and independence
- Flexibility
- Attention to detail
- Network testing and troubleshooting
- Project management
- Fiber and copper installation
- Rack and stack operations
- Network configuration
- Multitasking ability
- Deployment management
- Vendor relations
- Project coordination
- Hardware diagnostics
- Problem solving strategies
- Time management skills
- Team collaboration techniques
- Effective communication skills
- Incident management expertise
- Infrastructure automation practices
- System performance monitoring
Timeline
Deployment Engineer
Oracle
2025.09 - 2026.03
System Administrator 3
Oracle
2022.11 - 2025.09
Network Infrastructure Technician II
Amazon/Vadata Inc.
2018.07 - 2022.02
N/A - Information Technology
Year-Up