Open To Work
Charles Foster
Glendora,CA
Summary
Strategic Operational Manager and Human Resource Professional with a strong background in project management and employee relations. Expertise in developing effective business practices, negotiating solutions, and delivering exceptional customer service. Proven ability to lead teams and manage multiple projects efficiently.
Overview
7
7
years of post-secondary education
33
33
years of professional experience
Work History
Owner/Installer
Veteran's Elite Technology
Murrieta, California
06.2018 - Current
- Developed and built business from startup, generating steady annual sales increases by leveraging accounts for credibility and introducing new sales tools and marketing collateral, establishing a strong customer base among residential homeowners, contractors, and commercial businesses.
- Managed day-to-day and long-term business operations, including shop openings and closings, sales and service work, financial transactions, invoicing, purchasing, and shipping and receiving.
- Managed daily operations of business, including hiring and training staff.
- Key administrator in the development of annual business plans, forecasts, and budgets as well as short and long-term growth strategies.
- Established partnerships with vendors to enhance service delivery capabilities.
- Established strong rapport with vendors to enhance relationships and generate business opportunities.
- Engaged with clients to address inquiries and provide detailed information.
- Preparing and submitting budget estimates, progress reports, or cost tracking reports.
- Provided basic IT services for all office equipment, including installs of hardware and software and software upgrades.
Commercial Truck Driver
OST Trucking
Chino, California
05.2016 - 06.2018
- Operated commercial trucks to transport goods across various routes.
- Conducted pre-trip inspections to ensure vehicle safety and compliance.
- Maintained accurate logs of driving hours and cargo details.
- Loaded, balanced, and secured product to safely transport goods.
- Utilized GPS navigation systems to locate destinations quickly and efficiently.
- Operated vehicles and equipment over varied roadways to complete on-time deliveries.
- Communicated with dispatchers regarding route changes due to traffic or weather conditions.
- Ensured compliance with DOT regulations, such as hours of service, weight limits.
- Promoted positive customer service by delivering on-time shipments and fully resolving issues.
- Facilitated trailer attachment and detachment to maintain efficient loading and unloading processes. from tractor and converter dollies.
- Navigated various terrains while managing truck handling in challenging conditions.
- Communicated effectively with site foremen regarding delivery schedules and requirements.
- Resolved minor vehicle issues to minimize downtime on the road.
- Executed trailer attachment and detachment processes to ensure smooth loading and unloading operations.
- Dumped construction material at designated sites using control levers in truck cab. at designated sites using control levers located inside the cab of the truck.
Career Recruiter
United States Marine Corps
04.2002 - 04.2015
- Screened, sold, and accepted applicants and processed hiring-related paperwork.
- Interpret and explain Marine Corps policies, procedures, standards, or regulations to new applicants joining the Marine Corps and Command Representatives.
- Screened, evaluated, and processed applicants while managing hiring-related paperwork to ensure compliance with Marine Corps standards.
- Provided applicants with comprehensive information on duties, compensation, benefits, and career advancement opportunities to facilitate informed decision-making.
- Interpret and explain Marine Corps policies, procedures, standards, or regulations to new applicants joining the Marine Corps and Command Representatives.
- Conferred with management to develop or implement personnel policies and/or procedures.
- Conducted thorough background checks and investigations on applicants through OPM to uphold Marine Corps recruitment integrity.
- Maintain and update documents, such as organizational charts, Marine counseling records, and performance evaluation forms.
M1A1 Tank Technician
United States Marine Corps
04.2002 - 04.2015
- Managed quality control of complex maintenance tasks on the M1A1 Abrams Tank and M88A1/A2 Retriever with over 4 years technical expertise including multiple overseas assignments.
- Executed repairs on gas turbine and diesel power plants, fuel and air induction systems, cooling systems, track hull electrical systems, and various vehicle assemblies to ensure operational readiness of M1A1 Abrams Tank and support vehicles.
- Repaired complex electrical equipment, including motors, switches, switchboards, electrical mechanisms, automated machines, controls, panels, relays, circuit breakers, and communication systems.
- Obtained licenses and certifications for operating M1A1, M88A1/A2, and AVLB tracked vehicles in compliance with military standards. to operate M1A1, M88A1/A2, and the AVLB tracked vehicles.
- Conducted troubleshooting on tank electrical malfunctions, inspected circuits and wiring for safety, and tested equipment using Direct Support Electrical System Test Set (DSET-M1/FVS) and Simplified Test Equipment Test Set (STE-M1/FVS) to maintain system integrity.
- Repaired and maintained complex electrical equipment, including motors, switches, control panels, and communication systems to ensure functionality and reliability in operations.
- Trained personnel on the use of ground service equipment, including tracked vehicle towing, forklifts, cranes, and electronics servicing equipment.
Estimator/Project Manager
Perse Construction
08.1997 - 04.2002
- Evaluated and estimated blueprints according to project specifications and submitted them appropriately.
- Conducted and supervised marketing and sales efforts; prepared preliminary and hard bid estimates for commercial, state and federal municipalities, and medical and industrial projects.
- Conduct in-depth project reviews and value engineering; supervise pre-bid and pre-construction meetings.
- Developed project schedules and maintained accurate accounting of job costs to support financial oversight.
- Manage and plan routing to subcontractors and material suppliers.
- Reviewed and organized material submittals for timely approval by architects and engineers. to the architects/engineers for approval.
- Manage superintendents assigned to projects for timeliness and to ensure OSHA standards were adhered to.
- Maintain positive relationships with all team members involved i.e.; architects, property managers, tenants, city inspectors, and subcontractors.
- Directed all operational activities to optimize workflow and maintain service quality. and daily activities.
Administrative Chief
United States Marine Corps
08.1994 - 08.1997
- Facilitated smooth transitions of Marines aboard Base, enhancing operational readiness for assigned tasks.
- Ensured all administrative issues for the Marines were properly taken care of through the Installation Personnel Administration Center.
- Advised higher command on budgetary status and funding options, supporting strategic resource allocation for future Marines.
- Conducted and supervised new Marine audits to achieve 100% accuracy for pay and travel expenses incurred.
- Certified all monetary expenses for payment processing for payment to the disbursement officer for appropriate payment.
Administrative Clerk
United States Marine Corps
08.1993 - 08.1994
- Processed, verified, and maintained military personnel records related to training, staffing, recruitment, performance evaluations, classifications, and employee leaves of absence.
- Responded to questions about salaries, benefits, and Marines' records, providing accurate and timely information.
- Explained personnel policies to new Marines during onboarding. and benefits for Marines who were new joins to the unit.
- Examined employee files to respond to inquiries and facilitate personnel actions efficiently.
Education
Bachelor of Science - Criminal Justice
University of Phoenix
Murrieta, California 10.2016 - 11.2018
CDL Class A - Commercial Drivers License
United Truck Driving School
Riverside, CA 04.2015 - 05.2015
Bachelor of Science - Sports Science and Performance Programming
Arizona State University
Phoenix, AZ 04.2008 - 08.2010
High School Diploma -
Duarte High School
Duarte, CA 09.1989 - 05.1992
Skills
- Project Management
- Operational Planning
- Financial management
- Inventory control
- Sales Management
- Business development
- Client Relationship Management
- Staff Training
- Project estimation
- Logistics coordination
- Time management
- Team leadership
- Bidding processes
- Project estimating
- Verbal and written communication
- Contract management
- Business marketing
- Strategic project planning
- Contract negotiation expertise
- Service quality assurance
- Crisis management
- Operations management
- Strategic planning
- Human resource management
- Project management
- Sales strategy development
- Life cycle project management
- Market trend awareness
Accomplishments
- Coaching/Train the Trainer
- Full Cycle Recruiting
- Training and Development
- Exceptional Interpersonal Skills
- Excellent Communication Skills
- Mentor
- Critical Thinking
- Interpersonal Communication Skills
- Twenty-One years of Honorable Service within the United States Marine Corps.
- Assisted in operational effectiveness, increasing waiver approvals by 23% in under 6 months, allowing applicants to enter the Marine Corps seamlessly.
- Recruiter and Office Manager of the year 4 consecutive years at Recruiting Station Seattle.
- Led in quality control for the Western Recruiting Region while in charge of the Military Entrance Processing Spokane, Washington.
- Station reduced the number of administrative errors by 31% for Recruiting Station Seattle in a 7-month timeframe ensuring consistently and sustained success.
- Processed over 57,337 new enlistees upon arrival at Marine Corps Recruit Depot, San Diego CA, for quality control, fraudulent enlistment, and performed moral, medical, and mental background screening ensuring proper enlistment guidelines were adhered to.
- Directly assisted in saving $2.7 million dollars' worth of M1A1 Tank assets to insure 100% operational capacity during a 7-month overseas assignment.
- Increased construction project timeliness rates by 20% resulting in a profit margin increase of 14%.
- Organized, oversaw and directly managed daily operations for commercial and residential closed circuit television systems to include the complete lifecycle of system installation.
- Installed smart home security systems including entry control protocols and equipment.
Awards
- Navy and Marine Corps Commendation Medal, 2015
- Navy and Marine Corps Commendation Medal, 2007
- Navy and Marine Corps Achievement Medal, 2008
- Navy and Marine Corps Achievement Medal, 1997
- Certificate of Commendations, 2005-2015
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Glendora, CA
Open to relocation: No
Timeline
Owner/Installer
Veteran's Elite Technology
06.2018 - Current
Bachelor of Science - Criminal Justice
University of Phoenix
10.2016 - 11.2018
Commercial Truck Driver
OST Trucking
05.2016 - 06.2018
CDL Class A - Commercial Drivers License
United Truck Driving School
04.2015 - 05.2015
Bachelor of Science - Sports Science and Performance Programming
Arizona State University
04.2008 - 08.2010
Career Recruiter
United States Marine Corps
04.2002 - 04.2015
M1A1 Tank Technician
United States Marine Corps
04.2002 - 04.2015
Estimator/Project Manager
Perse Construction
08.1997 - 04.2002
Administrative Chief
United States Marine Corps
08.1994 - 08.1997
Administrative Clerk
United States Marine Corps
08.1993 - 08.1994
High School Diploma -
Duarte High School
09.1989 - 05.1992