Charles Fraser
Freehold,NJ
Summary
Experienced professional with a strong background in technology-related and cyber security roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Strong forensic and incident response skills, as well as threat hunting. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
30
30
years of professional experience
1
1
Certification
Work History
IT Coordinator
Insight Equipment LLC
Glendale, NY
08.2017 - Current
- Functioning as the consultant IT coordinator, I am responsible for all IT functions. Responsible for managing the network, all servers in two locations, and a colocation site. The company recently moved to a 300,000 square ft facility, and I designed the entire infrastructure.
- Provided technical assistance during off hours when needed in order to meet deadlines or solve urgent problems.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Determined project staffing needs and led resource management.
- Led meetings with internal team members, consultants and contractors.
- Spearheaded server infrastructure development, quality control, staging, and production operations.
- Installed security software to protect networks.
- Configured, monitored and maintained email applications or virus protection software.
- Managed user accounts in Active Directory domain environment.
- Assisted with developing disaster recovery plans for mission-critical systems.
- Increased system security and performance with proactive changes.
- Set up email accounts for employees using Microsoft Exchange Server.
Senior Cybersecurity\Systems Engineer
County of Monmouth
Freehold, NJ
01.2015 - Current
- Implemented security measures to protect data from unauthorized access or modification.
- Planned, implemented, and integrated updated system-oriented projects.
- Communicated with clients to understand system requirements.
- Defined technical integration strategy and developed integration plans.
- Troubleshooted technical issues related to servers, networks, storage systems, virtualization platforms and other IT infrastructure components.
- Designed and delivered mission-critical infrastructure to maintain consistent availability and performance.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
IT Coordinator
Shadowstone
Clifton, NJ
07.2006 - 04.2016
- Provided technical assistance during off hours when needed in order to meet deadlines or solve urgent problems.
- Diagnosed, troubleshot and resolved hardware and system problems.
- Conferred with network users about solutions to existing system problems.
- Determined project staffing needs and led resource management.
- Led meetings with internal team members, consultants and contractors.
- Spearheaded server infrastructure development, quality control, staging, and production operations.
- Managed user accounts in Active Directory domain environment.
- Assisted with developing disaster recovery plans for mission-critical systems.
- Set up email accounts for employees using Microsoft Exchange Server.
Lead Systems Engineer
Montclair State University NJ
Montclair, NJ
05.1995 - 01.2015
- Resolved customer complaints regarding hardware and software issues in a timely manner.
- Coordinated with vendors to ensure timely delivery of hardware components required for installations or upgrades of existing systems.
- Collaborated with other teams in order to create efficient solutions for customers' needs.
- Managed complex projects with multiple stakeholders across different departments within the organization.
- Monitored server performance, identified problems, and applied patches or upgrades as needed.
- Implemented security measures to protect data from unauthorized access or malicious attacks.
- Conducted research into emerging technologies and industry trends related to computer systems engineering.
- Trained new engineers on various systems, tools, and technologies used in the organization.
- Verified stability, security and scalability of system architecture.
- Designed and conducted hardware or software systems testing.
- Created scripts to automate routine tasks and improve system performance.
Education
Master of Science - Cyber Security
Thomas Edison State University
Trenton, NJ03-2025
Bachelor of Arts - English
Montclair State University
Montclair, NJ01-2006
Skills
- IT infrastructure
- Cybersecurity measures
- Network administration
- IT service delivery
- Disaster recovery
- IT operations
- Backup solutions
- Business continuity
- Incident management
Certification
- GCFA - Global Certified Forensic Analyst - Attained 2006
- GCWN - Global Certified Windows Security Administrator - Attained 2009
- GCIH - Global Certified Incident Handler - Attained 2016
- GPEN - Global Certified Penetration Tester - Attained 2019
- GISP- Global Information Security Professional - Attained 2020
- CISSP- Certified Information Systems Security Professional - Attained 2020 ISC2 Member ID 809854
Memberships
- ISC2 National and NJ Chapter
- ISACA- National and NJ Chapter
- Infragard- National and NJ Chapter
References
References available upon request.
Timeline
IT Coordinator
Insight Equipment LLC
08.2017 - Current
Senior Cybersecurity\Systems Engineer
County of Monmouth
01.2015 - Current
IT Coordinator
Shadowstone
07.2006 - 04.2016
Lead Systems Engineer
Montclair State University NJ
05.1995 - 01.2015
Master of Science - Cyber Security
Thomas Edison State University
Bachelor of Arts - English
Montclair State University
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