CHARLES GERMANY
Mobile,USA
Summary
Resourceful System Administrator consistently improving processes and addressing diverse technical challenges with an innovative approach. Skilled in developing effective systems and solutions to enhance performance, efficiency, and reliability.
Overview
6
6
years of professional experience
Work History
IT Administrator
Redex Holdings LLC
02.2024 - Current
- Programmed and implemented software solutions to automate repetitive tasks, enhancing efficiency and productivity.
- Maintained and optimized computer hardware and software for Redex and Argo Systems LLC, ensuring minimal downtime.
- Directed field teams during the installation of Redex security systems.
- Developed customized ticketing systems for Redex and Argo, streamlining IT ticket management and work order processing for improved service delivery.
- Diagnosed and resolved technical issues related to security, sound, and sensor systems for Victra, ensuring system reliability and customer satisfaction.
- Delivered hands-on technical support in the field, troubleshooting and repairing hardware to restore functionality quickly and efficiently.
IT CO-OP
BorgWarner
09.2020 - 05.2022
- Efficiently managed and maintained500+ computers for a manufacturing plant, ensuring optimal functionality
- Operated and supported various machine types, including printers, line machines, and computers, contributing to seamless operations
- Led presentations highlighting accomplished projects and tasks in each rotation, showcasing a commitment to project transparency
- Constructed, managed, and maintained Infrastructure Distribution Frames (IDF) and Main Distribution Frames (MDF) during a network rebuild, demonstrating strong networking and infrastructure skills
Resident Assistant
Clemson University Housing and Dining
07.2019 - 06.2020
- Mentored40 residents to foster a supportive community atmosphere
- Drove engagement through creative monthly newsletters and contributed to bi-weekly committee meetings for Resident Assistant role enhancement
- Led five successful community events, collaborated on staff-building exercises, and upheld campus policies to ensure a safe and thriving learning environment
Education
Bachelor of Science - Computer Science
University of Clemson
Clemson, SC05-2023
Skills
- Software & Web Development
- C, C, Python, Java, React, MySQL
- Information Technology
- System security
- Remote support
- Network administration
Timeline
IT Administrator
Redex Holdings LLC
02.2024 - Current
IT CO-OP
BorgWarner
09.2020 - 05.2022
Resident Assistant
Clemson University Housing and Dining
07.2019 - 06.2020
Bachelor of Science - Computer Science
University of Clemson
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