Charles Gish
West Hollywood,CA
Summary
Extensive background in phone sales with track record in mortgage and home lending product sales and prior to that gym equipment sales to both commercial & personal use clients.. Demonstrating strong interpersonal skills and exceptional service throughout sales process.
Overview
13
13
years of professional experience
Work History
Jr. Loan Officer
Creative Home Mortgage
Woodland Hills, CA.
10.2019 - Current
- Originated, reviewed, processed, closed and administered customer loan proposals.
- Developed prospects for new loans by conducting extensive cold calls weekly.
- Managed over 75 customer calls per day.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Advised clients on mortgage, education and personal loans.
Sales Manager
One Shot Fitness
Studio City, CA.
04.2009 - 09.2019
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Handled both inbound & outbound customer calls.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Resolved customer issues quickly and managed accounts to increase sales and meet quotas.
Education
Bachelor of Arts - Business Administration And Management
University of Kansas
Lawrence, KSSkills
- Referral Network Development
- Loan Feasibility Assessment
- Customer Relations
- Persuasive Sales Techniques
- Motivational Techniques
- Cold Calling
- Prospecting Clients
Timeline
Jr. Loan Officer
Creative Home Mortgage
10.2019 - Current
Sales Manager
One Shot Fitness
04.2009 - 09.2019
Bachelor of Arts - Business Administration And Management
University of Kansas
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