Charles Gonzales

• Enhanced meat product quality by implementing proper cutting techniques and adhering to sanitation standards.
• Exhibited excellent communication skills when addressing customer inquiries or concerns promptly, resulting in repeat business.
• Trained new employees on proper techniques, company policies, equipment usage, ensuring consistent product quality across the team.
• Educated customers on different cuts of meat and cooking techniques, enhancing their overall experience.

• Rotated merchandise and displays to feature new products and promotions.
• Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Supervised grocery operations within store

• Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
• Walked through store areas to identify and proactively resolve issues negatively impacting operations.
• Created and maintained safe and secure work environments for employees.
• Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.

• Cut meats to customer specifications and answered questions about specialty products.
• Followed all food safety regulations to maintain a safe work environment for both employees and customers.
• Maintained a clean and organized workspace for maximum productivity and safety.
• Cut, trimmed and ground meats such as beef, pork, and poultry to prepare for packaging and sale.
• Adhere to safety and cleanliness standards and maintained equipment.
• Assisted customers with selecting the best cuts of meat for their desired recipes, resulting in satisfied clients.