Charles Goodman

• Operated delivery vehicle safely, adhering to all traffic regulations and company policies.
• Loaded and unloaded products efficiently, ensuring proper handling to prevent damage.
• Navigated delivery routes using GPS technology, optimizing travel time and fuel efficiency.
• Communicated with dispatch teams regarding schedule changes and delivery status updates.
• Maintained accurate records of deliveries, including receipts and inventory documentation.
• Conducted routine vehicle inspections, reporting maintenance needs to ensure operational readiness.
• Provided exceptional customer service during deliveries, addressing inquiries and resolving issues promptly.
• Completed on-time deliveries by choosing best and most efficient routes.
• Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
• Operated vehicle safely in highly congested areas with no traffic violations.
• Completed rush deliveries on tight timetables to satisfy customer needs.
• Maintained upbeat, positive attitude in busy, customer-focused environment.
• Worked scheduled hours as required and took on available shifts during holidays and busy periods.

• Led cross-functional teams to streamline delivery processes, ensuring timely order fulfillment.
• Implemented strategic initiatives to enhance operational efficiency and reduce delivery times.
• Managed vendor relationships, optimizing supply chain logistics for improved service quality.
• Developed training programs for staff, fostering skills in delivery management and customer service excellence.
• Coordinated with sales and inventory teams to ensure alignment between stock availability and customer demand.
• Acted as a liaison between the delivery team and upper management, effectively communicating concerns and suggestions for improvements.
• Supervised delivery staff and general productivity.
• Fielded customer questions and complaints and rectified issues.

Ran a convenience store delivery route

Handled large sums of cash and reported back to office to turn all collected monies.