Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Charles Gordon

Providence

Summary

Driven by results, I leveraged my bilingual proficiency and telemarketing expertise at American Nationwide Mortgage Company Inc. to secure vital appointments, enhancing loan processing efficiency. As a Park Ranger for the City of Providence, I significantly improved park safety and visitor satisfaction through vigilant patrols and exceptional customer service, embodying dedication and strategic communication skills.

Overview

3
3
years of professional experience

Work History

Telemarketing

American Nationwide Mortgage Company Inc.
08.2023 - 08.2024

Call prospective clientes to secure appointments for the Loan Processor Officers.

Park Ranger

City of Providence Parks Department
06.2023 - 08.2023
  • Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
  • Supported emergency response efforts during natural disasters or medical incidents, ensuring visitor wellbeing.
  • Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
  • Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.

SEASONAL WORK ONLY SUMMERS

Park Ranger

City of Providence Parks Department
06.2022 - 08.2022
  • Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
  • Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
  • Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.
  • Provided exceptional customer service at entrance stations, answering questions, offering assistance, and processing fee payments accurately.
  • Interacted pleasantly with visitors and promoted park rules, regulations and safety measures to educate and inform.
  • Distributed park and trail maps, provided park information and answered customer service questions.
  • Patrolled all areas by foot and vehicle to assess park conditions and notified maintenance department regarding trash and debris.
  • Strengthened relationships with local community members by organizing special events and outreach programs highlighting the value of national parks.
  • SEASONAL ONLY DURING SUMMER

Park Ranger

City of Providence Parks Department
06.2021 - 08.2021
  • Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
  • Supported emergency response efforts during natural disasters or medical incidents, ensuring visitor wellbeing.
  • Enforced park rules consistently to protect natural resources while creating a safe environment for all visitors.
  • Enforced laws and regulations within parks for campgrounds, trails, nature preserves and roadways.


SEASONAL WORK, ONLY SUMMER TIME

Education

High School Diploma -

PROVIDENCE CAREER AND TECHNICAL ACADEMY
Providence, RI
06.2023

Skills

Telemarketing expertise

Telemarketing Strategies

Outbound telemarketing

Telemarketing

Languages

Spanish
Full Professional

Timeline

Telemarketing

American Nationwide Mortgage Company Inc.
08.2023 - 08.2024

Park Ranger

City of Providence Parks Department
06.2023 - 08.2023

Park Ranger

City of Providence Parks Department
06.2022 - 08.2022

Park Ranger

City of Providence Parks Department
06.2021 - 08.2021

High School Diploma -

PROVIDENCE CAREER AND TECHNICAL ACADEMY
Charles Gordon