Detail-oriented professional with strong skills in policy writing, budget management, and project coordination. Proven ability to evaluate and improve Clinical Strategic goals. Led our service area in Quality Composite Score. Able to streamline office procedures and enhance workflow efficiency.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Department Administrator
Kaiser Permanente
Fontana Family Medicine, California
10.2020 - 12.2022
Streamlined office procedures to enhance workflow efficiency and productivity.
Managed departmental schedules and coordinated meetings for effective communication.
Collaborated with various departments to facilitate project coordination and resource sharing.
Supported team members by providing timely information and resource access.
Organized training sessions and onboarding for new staff within the department.
Trained and mentored new associates on department policies and procedures.
Developed internal documentation to improve clarity of processes and responsibilities.
Assisted in processing administrative paperwork and maintaining accurate records.
Analyzed financial statements to identify areas where cost savings could be achieved.
Department Administrator
Kaiser Permanente
Ontario Medical Offices Primary Care, California
01.2018 - 07.2020
Developed and implemented departmental policies and procedures to ensure compliance with company standards.
Developed and implemented procedures to ensure the efficient operation of the department.
Monitored project timelines and budgets to ensure completion within established parameters.
Prepared monthly reports detailing departmental budget status, progress towards goals, and any issues or challenges encountered.
Organized special projects assigned by upper management such as policy reviews or process improvements initiatives.
Ensured that all safety regulations were followed within the workplace environment.
Planned team-building events throughout the year to boost morale among staff members.
Department Administrator
Kaiser Permanente
Coltona Family Medicine
02.2015 - 01.2018
Streamlined office procedures to enhance workflow efficiency and productivity.
Developed and implemented departmental policies and procedures to ensure compliance with company standards.
Developed and implemented procedures to enhance departmental operations and support team efficiency.
Reviewed and analyzed departmental budgets to improve budget adherence and financial management.
Developed internal documentation to improve clarity of processes and responsibilities.
Supported team members by providing timely information and resource access.
Planned team-building events throughout the year to boost morale among staff members.
Assisted supervisors in managing disciplinary actions to maintain compliance with company policies.
Education
Bachelor of Science -
Columbia State University
Metairie, LA
12-1997
Skills
Budget management
Financial analysis
Policy writing
Compliance assurance
Project coordination
Meeting coordination
Administrative efficiency
Document management
Accomplishments
Garfield Distinction Award 2017
Certification
Pharmacy Technician license-California Board of Pharmacy Issued