Summary
Overview
Work History
Education
Skills
Timeline
Generic

Charles Harrington

Kissimmee,FL

Summary

Proven track record in enhancing client satisfaction and sales at Spec-Tex Inc through innovative strategies and effective communication. Skilled in sales analytics interpretation and fostering strong client relationships, demonstrated ability to exceed sales goals. Expert in remote sales supervision, ensuring high productivity and team efficiency.

Passed NASD Series 7,63 and 66, Passed CFTC Series 3 Passed State of Florida 2-15

Dynamic Account Manager with progressive experience developing business market strategies, directing new sales initiatives and leading growth to meet and exceed sales targets.

Overview

15
15
years of professional experience

Work History

Remote Sales

Spec-Tex Inc
03.2023 - Current
  • Improved client satisfaction by developing and implementing tailored sales strategies.
  • Increased sales by effectively communicating the unique characteristics of Spec-Tex products.
  • Drove continuous improvement initiatives within the sales department, resulting in higher productivity levels.
  • Provided technical support to sales teams, aiding in customer relationship building and problem resolution.

Recruiter

Valor Recruiting
01.2022 - 12.2022
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Coordinated schedules to arrange management interviews with applicants.
  • Built strong relationships with internal and external candidates to ensure an excellent hiring experience.

Client Service Executive

Pro-Source Lending
03.2019 - 05.2021
  • Built a reputation as a trusted advisor to clients by consistently providing insightful analysis and actionable recommendations.
  • Demonstrated excellent problem-solving skills in handling challenging situations that arose in client engagements.
  • Developed strong relationships with key clients, fostering trust and loyalty.
  • Collaborated with internal teams to deliver customized solutions for clients'' unique needs.

Moving Adviser

Best Movers Of America
01.2017 - 02.2019
  • Upheld company reputation for diligence and professionalism, ensuring all team members adhered to high-quality service standards.
  • Developed customized moving plans to cater to individual client needs, ensuring a smooth transition during relocation.
  • Increased customer satisfaction by efficiently coordinating and executing seamless moving processes for clients.
  • Adapted quickly to unexpected changes in timelines or requirements during moves, maintaining professionalism under pressure.
  • Maintained detailed records of each move''s progress on company systems accurately tracking job status and updating relevant stakeholders as necessary.

Construction Foreman

Pacesetter Personell
10.2013 - 11.2016
  • Supervised field crews to maximize quality and work efficiency.
  • Delegated assignments based on plans, project needs, and knowledge of individual team members.
  • Studied and interpreted blueprints to plan construction phases and team assignments.
  • Reduced safety incidents by implementing and enforcing strict safety guidelines and protocols.

Precious Metals Broker

Pan American Metals/Spyker Metals
06.2009 - 11.2012
  • Developed strong relationships with clients, earning their trust and loyalty through consistent communication and portfolio updates.
  • Provided exceptional customer service, addressing any concerns or questions from clients promptly and professionally.
  • Negotiated favorable terms for clients during transactions, maximizing their profits in both buying and selling scenarios.
  • Answered inquiries and provided information to sales representatives, distributed appropriate paperwork, and fulfilled quote requests to deliver excellent customer support.

Education

GED -

Miami Killian Senior High School
Miami, FL
11.1975

Skills

  • Remote sales
  • Sales Analytics Interpretation
  • Remote Supervision
  • Sales collateral development
  • Insurance sales
  • Sales Goals Attainment
  • Telesales Strategy
  • Advanced Sales Techniques

Timeline

Remote Sales

Spec-Tex Inc
03.2023 - Current

Recruiter

Valor Recruiting
01.2022 - 12.2022

Client Service Executive

Pro-Source Lending
03.2019 - 05.2021

Moving Adviser

Best Movers Of America
01.2017 - 02.2019

Construction Foreman

Pacesetter Personell
10.2013 - 11.2016

Precious Metals Broker

Pan American Metals/Spyker Metals
06.2009 - 11.2012

GED -

Miami Killian Senior High School
Charles Harrington