Charles Hawkins
Jacksonville
Summary
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
4
4
years of professional experience
Work History
Sales Associate
Advance Auto Parts
Orange Park, FL
04.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained inventory accuracy through regular stock checks and replenishment processes.
- Assisted customers in selecting appropriate automotive parts, enhancing product knowledge and sales effectiveness.
- Collaborated with team members to optimize store layout, improving customer shopping experience.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Income Tax Preparer
H&R Block Tax Service
Jacksonville, FL
11.2024 - 06.2025
- Completed and filed returns for individuals at the federal level.
- Stayed current on changing tax laws and regulations to provide the most accurate advice to clients.
- Built strong relationships with clients through excellent communication skills, ensuring repeat business year after year.
- Enhanced financial outcomes for clients by thoroughly analyzing and applying relevant deductions and tax credits.
- Prepared and filed individual income tax returns for various client situations.
- Reviewed and analyzed financial documents to ensure compliance with federal and state regulations.
Shop Technician
Precision Tower Service
10.2022 - 03.2024
- Installed equipment, including masts, clamping, bracing, supports, antennas, cabling, and bolting
- Built and installed sites per customer specs and maintained safe work environment daily
- Replaced coaxial cables
- Operated and maintained tower service equipment ensuring compliance with safety protocols.
- Conducted routine inspections and troubleshooting to identify and resolve mechanical issues efficiently.
Welder's Apprentice
Vac Con Company
01.2022 - 09.2022
- Interpreted verbal and written instructions from work orders and welding blueprints.
- Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
- Completed projects safely by closely monitoring conditions when lighting torches and using tools.
- Welded metal components in vertical, overhead and flat positions.
Education
Welding
Tulsa Welding School
Jacksonville, FL05-2022
Skills
- Tax compliance assistance
- Cash management expertise
- Skilled in MIG and ARC welding
- Custom fabrication
- Blueprints and schematics
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Reliable and punctual
- Goal oriented
Timeline
Sales Associate
Advance Auto Parts
04.2025 - Current
Income Tax Preparer
H&R Block Tax Service
11.2024 - 06.2025
Shop Technician
Precision Tower Service
10.2022 - 03.2024
Welder's Apprentice
Vac Con Company
01.2022 - 09.2022
Welding
Tulsa Welding School