Charles Hayward
Bossier City,LA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Recent graduate with excellent research, technical and problem-solving skills. Detail-oriented and able to learn new concepts quickly. Soon to be ComptIa certified in Security+ and Network+
Overview
5
5
years of professional experience
1
1
Certification
Work History
Loader and Unloader
CINTAS, Professional Uniform and Facility Services
Bossier City, LA
10.2023 - Current
- Assisted in organizing warehouse stock to ensure efficient storage, retrieval, and replenishment of products.
- Worked collaboratively with other team members to complete projects in a timely manner.
- Responded promptly to customer inquiries regarding order status and shipment details.
- Performed daily cycle counts and physical inventories of goods stored in the warehouse area.
Student
Southern University Shreveport
Shreveport, LA
08.2023 - 05.2024
- Monitored system performance, security, and availability to ensure compliance with established standards.
- Implemented new technologies such as firewalls, virtual private networks, intrusion detection systems.
- Created user accounts, set permissions, configured mail servers, implemented backup solutions.
- Developed procedures for maintaining network security, monitoring usage, and providing technical support.
- Configured and maintained computer networks, including LAN and WAN systems.
- Installed and tested network hardware and software components to ensure proper functioning of the system.
Courier
Federal Express
Lake Charles, LA
10.2019 - 10.2023
- Maintained accurate records of deliveries and pick-ups using computerized tracking systems.
- Drove company vehicle to transport goods between locations safely and efficiently.
- Communicated with customers to coordinate delivery times.
- Provided excellent customer service by answering questions about delivery status.
- Verified accuracy of shipping documents such as manifests, bills of lading, invoices.
Education
Certification - Computer Network Technology
Southern University At Shreveport
Shreveport, LA05-2024
High School Diploma -
Pineville High School
Pineville, LA05-2010
Skills
- Customer Service
- Network Security
- LAN and WAN administration
- Firewall configuration
- Technical Troubleshooting
- Hardware and software configurations
- Smartphone Usage
- Problem-Solving
- Working Independently
- Shipment Processing
- Team training and development
- Remote Support
Certification
- Testout SecurityPro
- Chauffeurs License
Timeline
Loader and Unloader
CINTAS, Professional Uniform and Facility Services
10.2023 - Current
Student
Southern University Shreveport
08.2023 - 05.2024
Courier
Federal Express
10.2019 - 10.2023
Certification - Computer Network Technology
Southern University At Shreveport
High School Diploma -
Pineville High School
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