Charles Herrera
Albuquerque,NM
Summary
Results-driven professional with extensive experience in equipment maintenance and team management. Expertise in risk assessment and schedule optimization, leading to improved operational efficiency. Demonstrated ability to learn quickly and adapt to new environments while maintaining a strong work ethic and effective communication skills.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
34
34
years of professional experience
Work History
Maintenance Supervisor Food Industry
Rio Chan Foods
Albuquerque, NM
11.2021 - 11.2025
- Conducted equipment inspections to identify issues and ensure compliance with safety standards.
- Streamlined work order processes to enhance response times and maintenance efficiency.
- Established maintenance schedules that maximized equipment uptime while minimizing production disruption.
- Scheduled repair and maintenance for machines, tools, and equipment to support continuous operations.
- Ordered replacement parts as needed to maintain operational efficiency of machines.
- Collaborated with vendors to procure spare parts at competitive prices.
- Diagnosed malfunctions and performed repairs to restore equipment functionality and maintain uptime.
- Oversaw team execution of job tasks, ensuring proper use of instruments and tools.
Mortgage loan officer
compass, wells fargo and priority one mortgage
Albuquerque, New Mexico
02.2001 - 01.2018
- Facilitated accurate and timely processing of loan applications.
- Collaborated with real estate agents to establish profitable referral partnerships.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues.
- Evaluated financial documents to determine loan eligibility and assess risk.
- Coordinated with underwriting teams to expedite approval processes.
- Educated clients on mortgage financing options to support informed decision-making.
- Implemented compliance measures to ensure adherence to lending regulations.
- Strengthened client relationships through consistent follow-up and personalized service.
Owner/Operator
Southwest Archery Inc
Albuquerque, NM
06.1991 - 05.2005
- Oversaw daily operations, ensuring efficient workflow and high-quality customer service.
- Developed and implemented marketing strategies to increase brand visibility and drive sales growth.
- Managed inventory systems, optimizing stock levels and reducing waste through strategic purchasing decisions.
- Established vendor relationships, negotiating favorable terms to enhance supply chain efficiency.
- Analyzed market trends, adapting product offerings to meet customer demands effectively.
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Education
Some College (No Degree) - Management Information Systems
TVI
Albuquerque, NMSome College (No Degree) - Management Information Systems
American National University
Albuquerque, NMSome College (No Degree) - Accounting and Finance
Grossmont College
El Cajon, CASome College (No Degree) - Automotive Technology And Repair
Ford Motor Company
Lemon Grove, CAMortgage Loan Certification - Mortgage Finance
Mortgage Loan Officer Certification
Albuquerque, NM04-2009
Skills
- Equipment maintenance
- Vendor collaboration
- Loan processing
- Risk assessment
- Customer relationship management
- Team oversight
- Financial analysis
- Performance evaluation
- Problem solving
- Schedule optimization
- Attention to detail
- Time management
- Customer service
- Microsoft Word proficiency
- Calm under pressure
- [Area of certification] certified
- Computer skills proficiency
- Team management
- Troubleshooting expertise
- Quality assurance practices
- Decision-making skills
Timeline
Maintenance Supervisor Food Industry
Rio Chan Foods
11.2021 - 11.2025
Mortgage loan officer
compass, wells fargo and priority one mortgage
02.2001 - 01.2018
Owner/Operator
Southwest Archery Inc
06.1991 - 05.2005
Some College (No Degree) - Management Information Systems
American National University
Some College (No Degree) - Accounting and Finance
Grossmont College
Some College (No Degree) - Automotive Technology And Repair
Ford Motor Company
Mortgage Loan Certification - Mortgage Finance
Mortgage Loan Officer Certification
Some College (No Degree) - Management Information Systems
TVI
References
References available upon request.
Education and Training
Mortgage Loan originator certificate