Charles Hood

• Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
• Developed lasting relationships with clients through excellent communication and professionalism.
• Improved team performance through regular feedback and performance evaluations.
• Assisted engineering teams in refining product designs based on observations from the field installations or servicing experiences.
• Enhanced customer satisfaction by providing timely and efficient field service support.

• Overseeing MOD Teams (AERSALE) with the conversion of 737 Max 8 aircraft from Qatar Aircraft to United Airlines Aircraft within a timely basis.

• Collaborated with cross-functional teams to resolve complex technical issues effectively.

• Provide guidance when needed to AERSALE, with AMM, CMM Tech data and Engineering to help with MOD. Assist with troubleshooting maintenance issues when needed.

• Instructed customers on safe and proper FOD Inspection prior to aircraft test flight and fly away.

• Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.

• Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
• Developed lasting relationships with clients through excellent communication and professionalism.
• Improved team performance through regular feedback and performance evaluations.
• Serviced 5 different Air National Guard units to include Phoenix, Spokane, Salt Lake City, Alaska, and Hawaii.
• Reduced equipment downtime with proactive maintenance and troubleshooting efforts.

• Performed visual inspections and non-destructive tests where appropriate.
• Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
• Communicated with production team members about quality issues.
• Used calipers and micrometer measuring instruments.
• Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
• Improved production efficiency with timely reporting of inspection results to relevant parties.

• Boosted operational readiness by providing technical support for in-flight refueling operations.
• Safeguarded environmental compliance, implementing procedures for safe handling and disposal of hazardous materials related to aircraft fuel systems.
• Managed risk effectively by participating in safety meetings and strictly following established safety protocols when working on or around live aircraft systems.
• Supported seamless operations during emergencies or contingencies, working extended hours or shifts as required to restore affected aircraft fuel systems back to operational status.
• Maximized aircraft availability by rapidly diagnosing and repairing fuel system malfunctions.
• Enhanced aircraft safety by conducting thorough inspections and maintenance of fuel systems.

• Maximized aircraft availability by rapidly diagnosing and repairing fuel system malfunctions.
• Safeguarded environmental compliance, implementing procedures for safe handling and disposal of hazardous materials related to aircraft fuel systems.
• Increased troubleshooting accuracy through proficient use of diagnostic equipment and tools for analyzing complex fuel system issues.
• Preserved high-quality standards in all work performed, adhering strictly to technical orders, manuals, and published guidelines related to aircraft fuel systems technology.
• Enhanced aircraft safety by conducting thorough inspections and maintenance of fuel systems.
• Read and interpreted aircraft documentation to determine repair feasibility and methods.
• Documented all inspection and maintenance actions in aircraft forms and GO81.