Robert A. Caro
Vacaville
Summary
Aerospace professional with extensive experience at Boeing and the United States Air Force. Specializes in supply chain analysis and parts management, utilizing data-driven strategies to optimize inventory and reduce costs. Demonstrated success in leading cross-functional teams and implementing process improvements that enhance operational efficiency and mission readiness.
Overview
18
18
years of professional experience
1
1
Certification
Work History
KC-46 Field Service Representative
The Boeing Company
Travis AFB
07.2025 - Current
- Served as primary Boeing liaison and technical authority for KC-46 sustainment, guiding and training USAF maintenance and logistics teams on support data interpretation, technical documents, and maintenance best practices.
- Led parts technology and inventory support by identifying and requisitioning repair parts, advising on hard-to-obtain supply items, and integrating vendor data into maintenance management systems to ensure availability of critical components and minimize downtime.
- Manage parts inventory utilization through in-depth analysis of maintenance trends, root-cause evaluations of supply issues, performance data monitoring, and reporting to optimize on-hand stock levels, drive cost-reduction initiatives, and develop corrective/preventive action plans.
- Collaborated with cross-functional USAF and Boeing teams (maintenance, logistics, procurement) to resolve supply-chain discrepancies, track troubleshooting and parts resolution progress, conduct audits of inventory accuracy and vendor performance, and implement process improvements that enhance operational efficiency.
- Conduct on-site research of Boeing and customer data to identify chronic parts issues, evaluate maintenance procedures, and recommend data-driven solutions that enhance KC-46 fleet reliability and readiness.
- Oversaw complex field service project schedules, serving as liaison between Boeing and USAF to deliver operational and technical support with minimal impact on mission.
F117 Propulsion Field Service Representative
The Boeing Company
San Francisco
07.2023 - 07.2025
- Performed detailed quality inspections of finished overhauled F117 engines to verify component condition and confirm serviceability prior to return to service.
- Executed supply chain analyst duties by processing serviceable engine parts into inventory and coordinating shipment of unserviceable components for repair, ensuring timely availability of critical propulsion spares.
- Managed parts inventory and supply-chain optimization by analyzing usage data, adding components to Boeing’s parts management systems, and optimizing stock levels to guarantee availability while minimizing excess.
- Built and maintained strategic vendor relationships with Pratt & Whitney, United Airlines, and engine overhaul provider; integrated new vendor data into systems and negotiated supply agreements to improve parts technology and flow.
- Leveraged supply and performance data analysis to identify trends, drive cost-reduction initiatives through supplier negotiations and inventory decisions, and recommend what to stock versus order.
- Collaborated with cross-functional teams in overhaul, maintenance, logistics, and procurement to resolve discrepancies and conduct audits of parts receipt/shipment accuracy, implementing process improvements for engine sustainment.
- Provided training and technical support to stakeholders on supply chain procedures, parts ordering platforms, troubleshooting, and inventory management best practices.
Air Mobility Squadron Operations Superintendent
United States Air Force
Fairfield
12.2021 - 07.2023
- Directed day-to-day operations and spearheaded short- and long-term strategies for 56 personnel, managing complex project schedules and large-scale programs to achieve mission objectives.
- Managed Consolidated Air Mobility Planning System (CAMPS) and Global Decision Support System (GDSS) for 125 users, ensuring effective command-and-control capabilities while optimizing operating costs.
- Monitored operational data trends, generated reports, and provided insights to enhance resource allocation and mission readiness across multiple geographic regions.
Flight Chief of Training & Strategies Department
United States Air Force
Fairfield
01.2020 - 12.2021
- Directed logistical training procedures and developed programs that maintained 100% mission qualification for 65 personnel across 585 performance tasks.
- Monitored equipment during simulations and exercises to identify malfunctions, conducted root-cause analysis, and executed corrective actions to maintain operational readiness.
- Coordinated cross-functional efforts for high-level visits and mission planning, ensuring seamless integration through advanced scheduling systems.
Aircraft Maintenance Production Superintendent
United States Air Force
Fairfield
08.2018 - 01.2020
- Oversaw planning and execution of aircraft maintenance for 455 personnel supporting 75 aircraft across three airframes valued at over $400 billion.
- Prioritized and coordinated scheduled/unscheduled maintenance while documenting preventive and corrective actions in repair logs.
- Conducted safety and performance assessments, leading process improvements that enhanced quality and operational efficiency.
- Managed parts inventory by proactively requesting aviation parts and supplies before repairs, ensuring critical component availability and optimizing utilization.
Aircraft Maintenance Section Chief
United States Air Force
Fairfield
08.2017 - 08.2018
- Supervised 155 personnel, developing and delivering training programs on equipment use, safety, and performance tasks for 13 Boeing C-17A aircraft.
- Prepared work schedules and assigned duties while ensuring compliance with management procedures and guidelines.
- Led operational planning for mission readiness and resource allocation.
- Oversaw personnel training and development programs for unit effectiveness.
- Coordinated joint exercises with multiple military branches for enhanced collaboration.
Aircraft Maintenance Production Superintendent
United States Air Force
Yokota
01.2014 - 08.2017
- Led preventive maintenance projects and ensured resource allocation and safety compliance for transient aerospace maintenance across six aircraft platforms, enhancing operational readiness.
- Delegated tasks and managed team performance to consistently meet deadlines in high-tempo operational environment, optimizing workflow efficiency.
- Supervised daily production operations for military logistics and support.
- Coordinated training programs for personnel on safety and operational procedures.
- Managed resource allocation to ensure timely equipment availability.
Special Air Missions Flying Crew Chief
United States Air Force
Honolulu
10.2010 - 01.2014
- Maintained 100% qualification on Boeing C-17A and 737-BBJ platforms by performing system inspections, troubleshooting, and compliance checks.
- Supervised daily aircraft maintenance and repair operations.
- Conducted pre-flight inspections to ensure safety compliance.
- Coordinated logistics for aircraft ground support equipment.
Quality Assurance Inspector / Asset Manager
United States Air Force
Spangdahlem
11.2007 - 08.2010
- Managed $3 million tool and equipment inventory program, conducting regular audits and optimizing stock levels to support transient aircraft operations.
- Performed inspections and supervised root-cause analysis to ensure regulatory compliance and safety, updating technical documentation.
- Conducted inspections on aircraft components to ensure compliance with safety standards.
- Evaluated maintenance practices to uphold quality assurance protocols in operations.
- Collaborated with engineering teams to address quality concerns and implement solutions.
Education
Master of Science - Information Technology Management
DeVry University
San Jose, CA04-2026
MBA - Project Management
DeVry University
San Jose, CA11-2024
Bachelor of Science - Aeronautics
Embry-Riddle Aeronautical University
Daytona Beach, FL11-2021
Associate of Applied Science - Aviation Maintenance Technology
Community College of the Air Force
Montgomery, AL06-2016
Skills
- Active Secret Security Clearance
- Parts & Inventory Management
- Supply Chain Analysis
- Inventory optimization
- Lean Six Sigma
- DMAIC
- Root-Cause Analysis
- Process Optimization
- Process Development
- Inventory Audits
- Vendor Performance Evaluation
- Supplier Negotiations
- Cross-Functional Collaboration
- Project Management
- Schedule management
- Data interpretation
- Analytical Problem-Solving
- Operational Efficiency
- Lean Process Improvement
- Best practices
- Stakeholder Support
Certification
- Project Management Certification
- CompTIA A+ Certification
Accomplishments
- Recognized by two-star General for leading first-ever distributed SIPR command-and-control operations during a health crisis, coordinating rapid response across the Middle East.
- Completed two aircraft mishap investigations, leading technical teams to identify root causes and restore full mission capability with minimal disruption.
- Boeing-trained and qualified on multiple platforms through programs with Boeing Training & Flight Services, Delta Airlines, General Electric, and L3 Communications.
Security Clearance
Active Secret – U.S. Department of Defense
Timeline
KC-46 Field Service Representative
The Boeing Company
07.2025 - Current
F117 Propulsion Field Service Representative
The Boeing Company
07.2023 - 07.2025
Air Mobility Squadron Operations Superintendent
United States Air Force
12.2021 - 07.2023
Flight Chief of Training & Strategies Department
United States Air Force
01.2020 - 12.2021
Aircraft Maintenance Production Superintendent
United States Air Force
08.2018 - 01.2020
Aircraft Maintenance Section Chief
United States Air Force
08.2017 - 08.2018
Aircraft Maintenance Production Superintendent
United States Air Force
01.2014 - 08.2017
Special Air Missions Flying Crew Chief
United States Air Force
10.2010 - 01.2014
Quality Assurance Inspector / Asset Manager
United States Air Force
11.2007 - 08.2010
Master of Science - Information Technology Management
DeVry University
MBA - Project Management
DeVry University
Bachelor of Science - Aeronautics
Embry-Riddle Aeronautical University
Associate of Applied Science - Aviation Maintenance Technology
Community College of the Air Force