Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Charles Hughes

Las Vegas,NV

Summary

Accomplished senior executive leader with proven success in developing, implementing and optimizing business processes to enhance long-term profitability. Astute leader with strategic mindset demonstrated over 8-year pest and bird career. Collaborate cross-functionally on large-scale initiatives to meet dynamic industry challenges.

Overview

9
9
years of professional experience

Work History

VP Bird Division

W B Pest Control
Las Vegas, NV
03.2020 - Current
  • Exceeded sales goals through upselling and cross-selling within existing client base as well as strategically attracting new business.
  • Spearheaded rollout of new marketing plan, enabling organization to successfully and profitably adapt to changing market conditions.
  • Spearheaded [Type] project, resulting in [Number]% increase in revenue.
  • Implemented robust policies and organizational structures to underpin successful expansion and drive continuous growth.
  • Improved profitability by accurately maintaining P&L to meet prime fiscal responsibility.
  • Revitalized business plans and realigned company objectives to increase overall profits.

Certified Pest Control Technician

Frugal Pest Control
Las Vegas, NV
01.2017 - 03.2020
  • Educated clients on pests and methods of removal.
  • Understand the biology of various species of insects and rodents in order to develop effective strategies for eliminating them.
  • Explained and reviewed service agreements with customers to cultivate understanding and customer satisfaction.
  • Adhered to safety procedures when applying pesticides to reduce exposure to people and animals.
  • Fostered customer safety by cleaning and removing pesticides after application.
  • Ensure that all chemicals are stored safely and securely when not in use.
  • Organize work schedule according to client needs while minimizing travel time between appointments.
  • Educate clients on the importance of regular maintenance programs for controlling pests.
  • Keep accurate records of service visits, materials used, and customer feedback.
  • Displayed strong telephone etiquette, effectively handling difficult calls.

Bartender

Blue Diamond Saloon
Las Vegas, NV
01.2015 - 01.2018
  • Greeted customers and provided excellent customer service.
  • Checked identification of guests to verify age requirements for alcohol purchase.
  • Managed accurate bar tabs and processed cash and credit card transactions.
  • Performed opening and closing duties including restocking supplies.
  • Managed cash drawer at the end of each shift ensuring accuracy of funds received.
  • Participated in weekly team meetings to discuss goals and objectives set by management.
  • Monitored bar inventory and promptly restocked low items before depletion.

Education

High School Diploma -

Airline High School
Bossier City, LA
08-1989

Some College (No Degree) - Psychology/Sociology

College of Southern Nevada
Las Vegas, NV

Skills

  • Project Management
  • Procedure Implementation
  • Travel Coordination
  • Operations Oversight
  • Staff Management
  • Operational Leadership
  • Expense Reporting

Accomplishments

UNITED STATES MARINE

USMC Sniper

Good Conduct Medal

Sociology Club President (CSN)

Timeline

VP Bird Division

W B Pest Control
03.2020 - Current

Certified Pest Control Technician

Frugal Pest Control
01.2017 - 03.2020

Bartender

Blue Diamond Saloon
01.2015 - 01.2018

High School Diploma -

Airline High School

Some College (No Degree) - Psychology/Sociology

College of Southern Nevada

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Charles Hughes