Charles Jackson

Finalized field trip requests to support operational efficiency and maintain project timelines.

Coordinated travel arrangements for team members. Assisted in booking accommodations and transportation. Supported scheduling of meetings and events during travel.

Engaged with technicians to ensure understanding of field technical requirements and address any concerns.

Sourced and assembled parts for job orders, ensuring timely shipment.

Oversaw maintenance operations for fleet of trucks, focusing on efficiency and reliability. Managed scheduling of repairs and inspections to minimize downtime. Collaborated with maintenance team to implement best practices for vehicle upkeep.

Reviewed and authorized expense reports to ensure compliance with company policies.

Compiled monthly expense reports to support financial tracking and budget management. Assisted in organizing financial data to facilitate accurate reporting. Collaborated with team members to ensure timely submission of expense documentation.

Supported troubleshooting of software issues to ensure seamless operations.

Managed scheduling processes for ongoing and future jobs to optimize workflow efficiency.

Provided on-site support as required to enhance team efficiency and responsiveness.

Collaborated with hiring managers to assess candidate qualifications during interviews.

Coordinated delivery of required materials to support on-site operations.

Supported field service technicians by organizing and verifying training time sheets and expense claims.

Executed monthly safety training sessions to enhance employee awareness and compliance.

Assisted with employee onboarding by coordinating transportation to and from the airport. Arranged travel logistics for new employees during training sessions. Supported training activities throughout the onboarding process.

Maintained accurate records of equipment status to ensure operational efficiency.

Reviewed and revised employee and rosters to reflect current staffing and project assignments.

Mentored new field service employees through structured training initiatives to promote best practices and team integration.

Assisted in organizing and managing training appointments for field service team members, ensuring optimal resource allocation.

Assisted in opening new office locations. Supported vendor connections to build relationships and secure ongoing services. Helped maintain inventory of supplies and parts across all locations.

• Communicate pickups via phone and radio
• Arrange daily routes
• Mapping and organizing routes to ensure efficient travel time
• Engaging in phone calls to inform participants of pickup time
• Schedule daily transport
• Work with multiple centers to ensure timely transportation
• Collaborate with coworkers to generate task priorities
• Ability to adapt effectively to everyday challenges

• Assign and supervise daily shift work
• Responsible for ordering and managing production inventory
• Performing morning meetings to maintain quality of assembly
• Assuring quality through thorough supervision of manufacturing process
• Work with all departments to ensure smooth flow of production
• Managing daily bookkeeping and cash flow
• Monthly Reconciliation
• Administering Payroll
• Collecting all timesheets and data to run payroll through Gusto and ADP
• Entering all new employees into system through Gusto
• Paying all company bills
• Attending Weekly Meetings with COO and Department heads

• Assign daily routes and cars for drivers
• Monitoring routes during the day
• Taking calls and orders to be delivered for the day
• Scheduling all drivers and dispatchers
• Reconciling all cash, credit, and debit transactions at the end of the day

• Responsible for dispatching drivers to assigned daily activities and routes
• Reconciled received donations from drivers
• Taking inventory, nightly counting supplies, restocking when needed
• Providing customer service, making recommendations to patients & operating a cash register

• Performing radio and phone dispatch via landline, radio, Nextel direct connect and dispatching drivers to their assigned routes in a timely manner
• Time keeping, filing, data entry, answering multiple phone lines helping both internal & external customers, customer service reps, and managers
• Responsible for scheduling pick-ups, running reports, closing pick-up tickets, editing, and training fellow co-workers

• Responsible for hiring, training, scheduling, and overseeing all front-end associates, helping customers
• Assisting customers, operating a cash register, taking inventory of all credit and debit transactions
• Open and close the store when needed
• Assisting in the phone center answering multi-line phones

• Trained, scheduled, and supervised sales associates
• Controlled lines to ensure customers were in and out of the store in a timely fashion
• Assisting with POS transactions