Charles Jean-Francois
Las Vegas,NV
Summary
Visionary professional with several years of success in planning and executing memorable Events. Adept in managing multiple projects while maintaining high attention to detail from start to finish. Quick to build rapport with team members and clients.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Corporate Event Manager
Allegiant Stadium
Las Vegas, NV
01.2025 - Current
- Developed event timelines to ensure all tasks were completed on schedule.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Evaluated event logistics and made adjustments for optimal flow and experience.
- Liaised with clients throughout all stages of planning an event from conception through completion.
Production Supervisor / Event Manager
T-Mobile Arena
04.2022 - 01.2025
- Oversaw high-profile events at T-Mobile Arena, including NBA In Season Tournament and major concerts.
- Coordinated interdepartmental efforts to ensure venue readiness for each event.
- Scheduled labor and rented equipment to facilitate seamless show execution.
- Managed financial settlements for assigned events, ensuring accurate reporting.
- Executed plaza events such as PBR, NBA IST, and I-Heart House of Music with precision.
- Focused on basketball, combat sports, and concerts to diversify event offerings.
- Streamlined logistics and advance planning for varied event requirements.
Conversion Supervisor
T-Mobile Arena
09.2019 - 04.2022
- Scheduled training sessions for thirty employees, enhancing team efficiency.
- Oversaw all financial operations within Conversion Department to ensure budget compliance.
- Managed and operated Stage Right dual-rise bleacher system, conducting necessary repairs and training.
Operations Manager
MGM Outdoor Venues
03.2017 - 10.2018
- Managed the overall operation, design, and direction of the MGM Outdoor Venue Areas.
- Scheduled and supervised both the conversion and cleaning staff.
- Managed all festival finances for the events.
Production Supervisor
Park Theater
10.2016 - 03.2017
- Contributed to successful launch of Park Theater / Dolby Live.
- Supervised and scheduled House Staff to ensure operational efficiency.
- Managed maintenance, training, and operation of Hussies bleacher system.
Conversion / Production Supervisor
T-Mobile Arena
01.2016 - 10.2016
- Contributed to successful opening of T-Mobile Arena.
- Developed policies and processes for conversion department to enhance efficiency.
Event Manager
Grand Garden Arena
02.2010 - 01.2016
- Trained in-house staff on lift operations to enhance safety protocols.
- Developed marketing strategies with fighter walk-out banners and branded items.
Convention Setup Supervisor
Mandalay Bay
02.2007 - 02.2010
- Supervised daily operations of Convention Setup staff for optimal performance.
- Trained staff to execute room setups according to Mandalay Bay standards.
Conversion Tech Lead
Grand Garden Arena
08.2004 - 02.2007
- Directed daily operations of Grand Garden Arena crew and outsourced staff.
- Managed maintenance and storage of all arena equipment.
Education
Finance & Project Management
Capella University
01.2015
MGM Resorts Aspire Program
Star Certified Ice Technician
Skills
- Microsoft Office Suite
- AutoCAD
- Problem solving
- Motivational speaking
- Organizational skills
- Project management
- Public speaking
- Budget management
- Client relations
- Logistics management
- Vendor management
- Attention to detail
References
Available Upon Request
Certification
- OSHA-30 GENERAL INDUSTRY
- FORKLIFT CERTIFIED
- BOOMLIFT CERTIFIED
- SCISSOR LIFT CERTIFIED
Timeline
Corporate Event Manager
Allegiant Stadium
01.2025 - Current
Production Supervisor / Event Manager
T-Mobile Arena
04.2022 - 01.2025
Conversion Supervisor
T-Mobile Arena
09.2019 - 04.2022
Operations Manager
MGM Outdoor Venues
03.2017 - 10.2018
Production Supervisor
Park Theater
10.2016 - 03.2017
Conversion / Production Supervisor
T-Mobile Arena
01.2016 - 10.2016
Event Manager
Grand Garden Arena
02.2010 - 01.2016
Convention Setup Supervisor
Mandalay Bay
02.2007 - 02.2010
Conversion Tech Lead
Grand Garden Arena
08.2004 - 02.2007
Finance & Project Management
Capella University
MGM Resorts Aspire Program
Star Certified Ice Technician
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