Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Charles J. Ionadi

Garner,NC

Summary

Competent U.S. Marine Corps Cpl. and Field Artillery Section Chief, skilled in supporting field operations with heavy artillery and combat intelligence. Strong in high-pressure situations, customer service, teamwork, and problem-solving. Holds CompTIA Sec+ certification with a solid understanding of network security. Adaptable, detail-oriented, and committed to continuous learning. Dedicated to mission success both at home and abroad, always striving to exceed expectations. Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Waiter

Restaurant Waiter – La Piazza
01.2020 - Current
  • Promoted special event menus during holidays and commercial events, upselling prescribed dishes and drinks.
  • Improved system efficiency by troubleshooting and repairing POS hardware and software issues.
  • Greeted guests, recorded orders and coordinated well-timed delivery to reduce delays.
  • Handled routine guest issues and special requests independently and escalated advanced issues to senior managers.
  • Checked in with guests periodically to confirm satisfaction with food, drinks and service.
  • Reduced downtime by promptly resolving connectivity and network-related issues in POS systems.
  • Optimized system performance through regular updates of POS software, ensuring compatibility with new devices or peripherals as needed.

Cpl. and Field Artillery Section Chief

Marine Corps Reserves – Marine Corps
07.2018 - Current
  • Handled explosive artillery rounds, laser-guided projectiles and rocket-assisted projectiles.
  • Worked with Howitzers to support crew missions in highly-charged combat situations.
  • Trained in ground weapons systems to expertly handle ammunition.
  • Reviewed digital fire direction data to configure settings and calculate targets.
  • Troubleshooting and correcting problems with field weapon systems and support vehicles.
  • Moved swiftly in reduced visibility environments with infrared and night vision devices.
  • Conducted regular evaluations of team members, recognizing top performers and identifying areas for skill development.
  • Ensured mission readiness by conducting thorough pre-deployment checks on personnel and equipment, maintaining a high level of preparedness at all times.

Education

High School -

Reidsville Senior High School
Reidsville, NC
07.2018

Professional Certificate - Cyber Security

North Carolina State University
Raleigh, NC
12.2023

Associate of Arts - General Studies

Wake Technical Community College
Raleigh, NC
12-2026

Skills

  • Strong multitasking
  • Analytical skills
  • Customer service
  • Attention to detail
  • Memory retention
  • Equipment troubleshooting
  • Leadership skills
  • Effective communication
  • Adaptability and flexibility
  • Relationship building
  • Security protocols

Certification

  • CompTIA Security+ Certified
  • Cybersecurity Professional Certificate
  • DOD Cyber Awareness Challenge
  • Leading Marines Certificate
  • MC Records Management Course- Every Marine's Responsibility

Timeline

Waiter

Restaurant Waiter – La Piazza
01.2020 - Current

Cpl. and Field Artillery Section Chief

Marine Corps Reserves – Marine Corps
07.2018 - Current

High School -

Reidsville Senior High School

Professional Certificate - Cyber Security

North Carolina State University

Associate of Arts - General Studies

Wake Technical Community College

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