Charles Johnson
Greenville,TX
Summary
Professional leader with strong background in managing teams and operations. Known for focus on collaboration and achieving results, ensuring flexibility with changing needs. Expertise in team coordination, problem-solving, and maintaining high standards in performance. Reliable, adaptable, and driven to foster productive work environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Shift Leader
Circle K
06.2024 - 09.2025
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Direct care staff
Thompson's RTC
11.2024 - 02.2025
- Monitor and report about the assigned clients behavior and activities
- Enhanced patient well-being by providing compassionate and attentive care in daily routines.
- Documented patient progress through detailed record-keeping, contributing to ongoing evaluation of care plans effectiveness.
- Assisted with personal hygiene tasks for improved health and dignity of patients.
Security Officer
Bullock Security
03.2023 - 12.2023
- Survey and report ones assigned site, and report any vagrants or vagrant activity that may occur in the vicinity
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Security Officer
Signal 88 Security
06.2022 - 01.2023
- Patrol the premises and report any inconveniences or interruptions to the peace to the area and accurately attending to the situations promptly.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Manager/Shift Leader
Gatti's Pizza
10.2019 - 04.2022
- Keep morale and working quality at a high, taking inventory and closing register at night as well as opening and prepping the food for the shift that day
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
- Resolved customer complaints quickly and professionally, leading to increased repeat business and positive word-of-mouth referrals.
- Managed cash handling procedures, maintaining accuracy in financial reporting and reducing discrepancies in end-of-shift reconciliations.
Pizza Hut Delivery Driver
Pizza Hut
04.2019 - 05.2020
- Assure all order arrive at their destinations on time and in perfect condition
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Education
High school or equivalent -
Greenville High School
Greenville, TX07.2018
Skills
- Client-centered approach
- Social skills
- Daily living activities
- Compassionate care
- Critical thinking
- Active listening
- Data entry
- Team management
- Employee training
- Problem-solving
- Security guard license
- Emergency response
Certification
- Guard Card
- Driver's License
- Food Handler Certification
- Non-CDL Class C
Timeline
Direct care staff
Thompson's RTC
11.2024 - 02.2025
Shift Leader
Circle K
06.2024 - 09.2025
Security Officer
Bullock Security
03.2023 - 12.2023
Security Officer
Signal 88 Security
06.2022 - 01.2023
Manager/Shift Leader
Gatti's Pizza
10.2019 - 04.2022
Pizza Hut Delivery Driver
Pizza Hut
04.2019 - 05.2020
High school or equivalent -
Greenville High School
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