Charles Johnson
Auto Glass Technician
Coopersville,MI
Summary
Accomplished Auto Glass Technician at Allstar Auto Glass, skilled in diagnosing and repairing auto glass issues. Enhanced operational efficiency by implementing process improvements. Expert in using hand and power tools, with a strong focus on customer service and team collaboration. Successfully trained new technicians, boosting service delivery by 20%.
Overview
18
18
years of professional experience
Work History
Auto Glass Technician
Allstar Auto Glass
05.2007 - 10.2025
- Repaired and replaced auto glass using industry-standard techniques and equipment.
- Conducted safety inspections to ensure compliance with regulations and quality standards.
- Diagnosed issues related to auto glass damage and recommended appropriate repair solutions.
- Collaborated with team members to streamline workflow and improve service delivery times.
- Trained new technicians on proper installation techniques and safety protocols.
- Implemented process improvements that enhanced overall efficiency in operations.
- Managed inventory of materials, ensuring availability for daily tasks while minimizing waste.
- Provided excellent customer service by addressing inquiries and resolving concerns promptly.
- Replaced windshields and windows in vans, trucks and cars.
- Provided mobile services, bringing convenience to customers at their preferred locations.
Education
GED -
Molalla Union High
Molalla, ORSkills
- Hand and power tools
- Diagnosing problems
- Power tool operation
- Troubleshooting malfunctions
- Repairing cracks
- Replacing windshields
- Mobile service
Timeline
Auto Glass Technician
Allstar Auto Glass
05.2007 - 10.2025
GED -
Molalla Union High