Charles Kading
Racine,WI
Summary
Reliable team member with experience in guest service, sales support, and aquatic safety. Promoted to lead lifeguard for consistent performance, leadership, and dependable shift coverage while balancing school and work commitments. Known for clear communication, teamwork, and maintaining a positive experience for customers and guests.
Overview
2
2
years of professional experience
Work History
Lead Lifeguard
YMCA
Racine, Wisconsin
08.2024 - Current
- Promoted to lead lifeguard in 2026 after showing strong leadership and reliable performance.
- Coordinated weekday shifts to maintain consistent team coverage and availability.
- Collaborated with team members to enhance guest experience through exceptional customer service and attentive facility oversight.
- Volunteered for less desirable shifts to gain experience and strengthen team coverage.
- Taught private swim lessons for 12 weeks during winter months, helping students build new skills and confidence.
Customer Experience Sales Assistant
Milaegers
07.2024 - Current
- Collaborated with sales teams to improve customer experience and ensure satisfaction throughout store interactions.
- Assisted customers with plant, floral, and home garden product selections at Milaegers.
- Answered customer questions about product care, availability, and store offerings.
- Processed sales transactions using point-of-sale systems and handled cash register duties.
- Managed time effectively between school and work commitments by dedicating 10+ hours per week to developing sales and communication skills with customers.
Education
Bachelor of Science - Business Administration
UW-Stout Polytechnic
Menomonie, WI05-2030
Skills
- Emergency response
- Emergency response
- Team leadership
- Time management
- Team-oriented approach
- Effective communication
- Emergency response
Accomplishments
- Christian Athlete Award
- Good Samaritan Award
Timeline
Lead Lifeguard
YMCA
08.2024 - Current
Customer Experience Sales Assistant
Milaegers
07.2024 - Current
Bachelor of Science - Business Administration
UW-Stout Polytechnic