Daniella Birmelin

Lead Lifeguard

Rapids Waterpark

Riviera Beach, FL

03.2022 - 08.2024

Ensured safety of patrons by monitoring activities in pool area and enforcing rules; assisted in emergency situations.
Conducted daily maintenance checks of lifeguard equipment, pool chemicals, and first aid supplies.
Supervised staff members to ensure proper operation of facility, including attendance tracking and shift scheduling.
Inspected locker rooms for cleanliness and security purposes; addressed any issues found immediately with appropriate personnel.
Communicated effectively with patrons regarding policies, regulations, and general information about the facility.
Displayed strong customer service skills by responding promptly to patron inquiries or complaints.
Participated in team meetings and provided feedback on improvements needed for operations.
Assessed emergency situations quickly while remaining calm under pressure; administered first aid when necessary.
Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.
Collaborated closely with team to identify issues and quickest methods for remediation.
Monitored behaviors for safety violations and took steps to prevent further violations.
Patrolled to identify anyone needing assistance and offered immediate care.
Participated in weekly training courses to stay up to date in water rescue techniques.
Kept equipment in good working order with frequent inspections and minor repairs.
Delivered basic life support in emergency situations and administered CPR to stabilize individuals prior to ambulance arrival.
Enforced pool rules and regulations, taking disciplinary action when necessary.
Acted as a liaison between pool management and patrons, addressing concerns and feedback.