Charles Kane

• Interacting with public in main exhibit areas.
• Providing educational tours for groups (pre-school through adult).
• Assisting guests with touch tanks.
• Performing interpretive talks on a microphone; sometimes to accompany a feeding demonstration.
• Monitoring public behavior to ensure safety of guests and animals.
• Providing assistance to disabled guests.
• Performing on and off-site educational programs that may include live animals.

• Enhanced security by diligently monitoring access points and verifying visitor credentials.
• Maintained a safe environment through effective communication with fellow gate guards and supervisors.
• Provided exceptional customer service to visitors, addressing concerns, and directing them to appropriate locations within the premises.
• Supported management in maintaining order during high-traffic events, resulting in smooth operations and minimal disruption.