Charles Kevin Floyd
Franklin,TN
Summary
Operations professional with experience at Brentwood Academy supporting budget processing and vendor management. Delivered improvements to workflow efficiency and customer engagement. Applies data-driven analysis and reliable project management to achieve measurable results.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Business Operations Specialist
Brentwood Academy
Brentwood, TN
09.2022 - Current
- Processed budgets, invoices, and purchasing tasks for campus departments to support financial operations.
- Managed student, staff, and vendor records in school office systems to maintain accurate information.
- Coordinated meetings, calendars, and communications across academic and operations teams.
- Facilitated daily operations for private school administrative teams, ensuring seamless workflow.
Marketing Consultant
Kensington Digital Media/Hippie Radio
- Consulted with businesses on budgeting and developed customized marketing plans, enabling targeted penetration of local market segments.
- Formulated comprehensive marketing campaigns for local businesses, integrating digital platforms and radio advertising to enhance brand reach.
- Promoted radio station via community events and local promotions, successfully increasing visibility and engagement.
- Networked and marketed company through chamber of commerce and community organizations
- Wrote ad copy, produced commercials and scheduled traffic for advertising clients
- Implemented seasonal promotions and campaigns on behalf of company and advertising partners.
General Manager
Lulu
Nashville, TN
- Took over restaurant management after 3 months of employment. Increased daily revenue from $2300/day to $5200/day.
- Managed daily operations of restaurant, focusing on marketing, budgeting, and staff management.
- Oversaw the restaurant's community outreach and marketing efforts.
- Negotiated contracts with local vendors and was responsible for overseeing payment of vendors for products received
- Compiled and reviewed nightly financial reports and reported the information to ownership.
- Coordinated staff schedules for daily operations and special events, ensuring adequate coverage and efficiency.
- Conducted all employment related activities of staff, including reviews of resumes and applications, hiring and termination of employees.
Director of Youth Athletics
Knoxville Track Club
Knoxville, TN
- Designed youth fitness and exercise programs in conjunction with the Knoxville Parks and Recreation Department that emphasized healthy lifestyles and fitness for 5000 area youth utilizing the city's parks and greenway systems.
- Developed and directed youth events targeting area youth ages 3-12. Increased participation in Greenway Race Series from 30 children to 130 over the course of 2 years and participation in the Covenant Marathon Youth Mile from 700 to 2800 in the same time period.
- Directed the youth track and field summer program for 142 athletes aged 3-17.
- Formed collaboration with University of Tennessee's athletic department to support youth athletic programs with University of Tennessee's athletic department, facilitating provision of athletic shoes and equipment for 250 disadvantaged youth in the city.
- Served on board of Let's Move Knoxville targeting childhood obesity and provided athletic coaching and training to Knox County Schools, Knoxville Jewish Day School and the Hope Central afterschool program serving disadvantaged youth in North Knoxville.
- Coordinated and managed 500+ volunteers for summer track program, race events, and Knoxville Covenant Health Marathon, ensuring successful execution of all activities.
- Implemented public relations and marketing strategies for Knoxville Track Club, enhancing community engagement through media outlets, organizations, and events.
- Managed budget, analyzed financial numbers, and reported monthly on program results to board of directors.
Insurance Producer
Sommet Insurance and Risk Management
Franklin, TN
- Executed outside sales for commercial and personal lines of property & casualty insurance, driving business growth.
- Added 7 to 10 new clients per month with average sales of $2500 commissions per account.
- Received recognition as President's Club member in 2009 and 2010 for adding 50 new clients and $50,000 in commissions each year.
- Collaborated with other business lines to cross-market products at seminars, tradeshows, and community outreach events, expanding client engagement.
- Cultivated relationships with vendors to enhance product offerings and service delivery for clients.
Account Manager/ Affiliate Broker
Cowan Benefit Services
Franklin, TN
- Generated annual premiums for insurance products ranging from $250k - $500k through strategic sales efforts.
- Negotiated with insurance providers to deliver tailored solutions addressing client benefit needs.
- Managed and implemented the benefits plans for 90 clients ranging from 2 1000 lives.
- Performed in-depth analysis of benefits for clients and made recommendations for implementation based on findings.
- Conducted annual presentations and meetings to educate clients and employees on benefit plans.
- Handled outsourcing issues for smaller clients pertaining to enrollment, billing and auditing.
- Developed and implemented wellness program enhancing employee health and well-being for 60 Cowan Benefit Services employees and their spouses.
Assistant Track and Cross Country Coach
Brentwood Academy
Brentwood, TN
- Coached teams to championships (2012-2013, 2016), achieving state runner-up (2012) and state championship performances (2014-2016) in Led middle school boys' teams to consecutive HVAC championships in track (2012-2014), served as an assistant coach on the high school cross country and track & field team who won state track & field and cross country.
- Coached Brentwood Academy student-athletes during cross country practices and meets.
- Planned daily training sessions aligned with team goals and school standards.
- Monitored runner technique, pacing, and conditioning during workouts.
Head Cross Country/ Assistant Track Coach
Franklin Road Academy
Nashville, TN
- Coached Franklin Road Academy cross country team to four state championships (2001-2003, 2005) and state runner-up (2004), demonstrating commitment to athlete development and competitive excellence. Coached back to back state championships in track and field (2001 & 2002). Developed and managed program, overseeing instruction, training, fundraising, and compliance with school and state association policies to ensure operational success and athlete readiness.
- Coached student-athletes on sprint, relay, and field event techniques
- Facilitated track practice sessions by leading warmups, drills, and conditioning exercises for student-athletes
- Ensured safety of athletes by monitoring conditions during workouts and competition readiness
Education
B.S. - Business Administration
University of Missouri
Columbia, MOM.A. - Performance and Sport Psychology
Argosy University
Phoenix, AZSkills
- Invoice and budget processing
- Salesforce and mobile application knowledge
- Microsoft Office applications usage
- Project execution management
- Marketing strategy implementation
- Social media outreach strategies
- Vendor oversight and management
- Records administration skills
- Data analysis
- Analytical thinking abilities
- Critical thinking
- Effective problem resolution skills
- Building customer relationships
- Leadership capabilities in teams
- Feedback collection tools familiarity
Honors and Certifications
Masters in Sports Psychology - Summa Cum Laude, USA Track & Field Level 1 Certification, A-AA State Cross Country Coach of the year 2002, 2003 and 2005, Metro Nashville Cross Country Coach of the Year 2003 and 2005
Certification
- Master of AI -Business Applications
Timeline
Business Operations Specialist
Brentwood Academy
09.2022 - Current
Marketing Consultant
Kensington Digital Media/Hippie Radio
General Manager
Lulu
Director of Youth Athletics
Knoxville Track Club
Insurance Producer
Sommet Insurance and Risk Management
Account Manager/ Affiliate Broker
Cowan Benefit Services
Assistant Track and Cross Country Coach
Brentwood Academy
Head Cross Country/ Assistant Track Coach
Franklin Road Academy
B.S. - Business Administration
University of Missouri
M.A. - Performance and Sport Psychology
Argosy University