Summary
Overview
Work History
Education
Skills
Timeline
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Charles Komosa

Berea,KY

Summary

Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

Floor & Decor
01.2024 - 02.2024
  • Maintained clean sales floor and straightened and faced merchandise.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.

Membership Sales Representative

Crunch Fitness
04.2023 - 11.2023
  • Provided exceptional customer service during all stages of the sales process – from initial inquiry through post-sale follow-up – resulting in high levels of member satisfaction and loyalty.
  • Successfully transitioned existing customers onto more suitable memberships plans when necessary.
  • Managed client database efficiently, ensuring accurate tracking of contact information, preferences, interactions, and memberships sold.
  • Enhanced customer satisfaction with personalized service, understanding individual needs, and offering appropriate membership plans.

Guest Advocate

Target
05.2022 - 03.2023
  • Handled returns and exchanges professionally, maintaining positive relationships with guests while adhering to company policies.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted coworkers when needed in various departments in order to maintain smooth functioning of the store.
  • Optimized store operations by assisting with opening or closing procedures as needed.
  • Provided prompt assistance at checkout counters, reducing wait times for guests during peak hours.

Education

High School Diploma -

James B. Conant High School
Hoffman Estates, IL
05.2022

Skills

  • Customer Service
  • Teamwork
  • Problem-Solving
  • Teamwork and Collaboration
  • Cash Register Operation

Timeline

Retail Sales Associate

Floor & Decor
01.2024 - 02.2024

Membership Sales Representative

Crunch Fitness
04.2023 - 11.2023

Guest Advocate

Target
05.2022 - 03.2023

High School Diploma -

James B. Conant High School

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Charles Komosa