Summary
Overview
Work History
Education
Skills
Timeline
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Charles Lane

Eugene,OR

Summary

Driven and adaptable professional with a track record of enhancing customer satisfaction and workplace efficiency at Kendall Ford. Excelled in problem-solving and heavy lifting, demonstrating leadership and a positive attitude. Proven ability to master new skills rapidly, ensuring seamless operations and safety in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Team. Member

Planet Fitness
10.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Service Porter

Kendall Ford
05.2023 - 10.2023
  • Demonstrated strong problem-solving skills when addressing any issues that arose during daily operations or customer interactions.
  • Enhanced customer satisfaction by promptly greeting and directing them to the appropriate service area.
  • Displayed adaptability during periods of high volume or unexpected challenges within the workplace, ensuring seamless day-to-day operations despite unforeseen circumstances.
  • Demonstrated commitment through impeccable attendance and quality performance.

Delivery Specialist

O’Reilly
01.2022 - 03.2023
  • Resolved customer complaints professionally, demonstrating empathy while finding solutions that met their expectations.
  • Handled cash transactions for COD deliveries responsibly, maintaining accurate records and safeguarding company assets.
  • Enhanced customer satisfaction by providing timely and accurate deliveries, maintaining a friendly demeanor.
  • Adapted to changing schedules or routes as needed, demonstrating flexibility in meeting client needs under tight deadlines.

Laborer

A&w Construction
06.2019 - 11.2021
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
  • Improved worksite efficiency by maintaining clean and organized work areas.
  • Performed general housekeeping and cleaning tasks.

Education

High School Diploma -

Churchill High School
Eugene, OR
06.2019

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Clear Communication
  • Following Instructions
  • Cleaning
  • Leadership Qualities
  • Workplace Safety
  • Heavy Lifting

Timeline

Team. Member

Planet Fitness
10.2023 - Current

Service Porter

Kendall Ford
05.2023 - 10.2023

Delivery Specialist

O’Reilly
01.2022 - 03.2023

Laborer

A&w Construction
06.2019 - 11.2021

High School Diploma -

Churchill High School
Charles Lane