SARAH K LONG
Key Holder
Middleton,ID
Summary
Accomplished professional with a track record of driving significant results across diverse industries. Adept at leveraging strategic thinking and problem-solving abilities to optimize processes and enhance productivity. Committed to delivering excellence and fostering collaborative environments to achieve organizational goals.
Overview
16
16
years of professional experience
Work History
Key Holder Team Member / Pricing and Presentation Team Member / Guest Service Desk Team Member / Sales Floor Team Member / Cashier
TARGET CORPORATION
11.2015 - 03.2026
- Trained and mentored new team members on customer service standards and operational processes.
- Implemented visual merchandising strategies to enhance product displays and improve customer engagement.
- Managed inventory control, conducting regular stock audits to maintain product availability.
- Supervised store operations, ensuring compliance with company policies and procedures.
- Resolved customer inquiries and complaints promptly, fostering a positive shopping experience.
- Coordinated cash handling procedures, ensuring accurate transactions and reconciliation at registers.
- Successfully drove new product lines to increase annual profits.
Customer Service Representative
CORBETT & ASSOCIATES
11.2021 - 06.2023
- Handled all incoming and outgoing mail according to company mail standards.
- Updated policies and added drivers while identifying potential sales opportunities.
- Managed daily printing, scanning, and faxing for the entire personnel team.
- Assisted customers with billing inquiries, ensuring clear communication and resolution.
- Conducted collection calls to follow up on late payment notices. for late payment notices prior to cancellation of policy.
- Performed data entry into FSC, Hawksoft, and individual carrier sites.
- Backup to receptionist regarding answering phone calls and diligently screening phone calls to handle and service tasks.
- Responsible for handling all incoming and outgoing mail based on company mail standards.
Secretary - File Clerk
BLATZ LAW FIRM
02.2010 - 04.2015
- Prepare case files for Attorneys prior to important meetings and hearings.
- Coordinated calendars for meetings, court appearances, and deadlines, facilitating efficient scheduling for legal proceedings.
- Entered time and cost details into billing software for accurate client invoicing.
- Organized and digitized years of physical records into a searchable database, reducing document retrieval time.
- Managed a high-volume filing system containing sensitive client files, ensuring full compliance with data privacy regulations.
- Streamlined office administrative workflows by implementing a new color-coded filing methodology that decreased misfiled documents.
- Processed incoming documents daily while maintaining a rigorous schedule to ensure all records were indexed within 1 hour.
Education
High School Degree - General
NORDHOFF HIGH SCHOOL
Ojai, Ca06.2000
Skills
- Customer Service
- Cash handling
- Cash accuracy
- Attention to Detail
- Time Management
- Inventory management
- Multi-tasking
- Client relations
- Transaction Processing
- Cash accuracy
- Team Collaboration
Timeline
Customer Service Representative
CORBETT & ASSOCIATES
11.2021 - 06.2023
Key Holder Team Member / Pricing and Presentation Team Member / Guest Service Desk Team Member / Sales Floor Team Member / Cashier
TARGET CORPORATION
11.2015 - 03.2026
Secretary - File Clerk
BLATZ LAW FIRM
02.2010 - 04.2015
High School Degree - General
NORDHOFF HIGH SCHOOL