Summary
Overview
Work History
Education
Skills
Timeline
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Charles Leszcz

Brook Park

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

14
14
years of professional experience

Work History

Driver

Lyft
01.2023 - 07.2023
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Straight Truck Driver

James Air Cargo
06.2021 - 01.2023
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
  • Executed safety practices and inventory loading without customer complaints, accidents or lost-time.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Operated with safety and skill to avoid accidents and delays.

Box Truck Driver

Nfinity Courier & Logistics
06.2020 - 05.2021
  • Designed efficient itineraries to guarantee timely delivery of truck contents, using GPS systems and maps.
  • Followed hand signals and verbal cues from loading crews to maneuver truck into loading and unloading positions.
  • Utilized pallet jacks and forklifts to assist with loading and unloading of products at warehouses.
  • Secured cargo against damage and inclement weather to prevent shifting, using chains and synthetic webbing.
  • Conducted regular vehicle inspections by checking fluids, examining engine for corrosion and inspecting interior and exterior of vehicle for damage.
  • Obtained authorizations from shippers and receivers to assess invoices.
  • Communicated with team to report delays in transportation, minor accidents and arrival of shipments.
  • Reviewed transportation and shipping papers to verify accuracy of inventory counts.

Fuel Attendant /Supervisor

Ryder
11.2019 - 05.2020
  • Offered assistance to customers unfamiliar with fueling vehicles, demonstrating appropriate measures for pumping gas.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Maintained clean and orderly work station.
  • Pumped gas for guests and took payments.
  • Maintained inventory of all saleable items.
  • Built trustful relationships with customers to encourage return visits.


Supervisor/Prep Manager

Medina Foods Inc
09.2018 - 05.2019
  • Engaged in daily communications with internal partners and identified document-related issues that required interdepartmental cooperation.
  • Adhered to established procedures for handling sensitive and classified documents to retain chain of custody integrity.
  • Oversaw food preparation and monitored safety protocols.


Head Chef/Food Prep Cook

YardHouse Darden Restaurants
12.2015 - 10.2016
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Assembled, stored and disposed of food using proper food handling, labeling and safety techniques.
  • Stocked ingredients, tracked expenses and maintained foodservice equipment in proper operating condition.
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping and taking out trash.
  • Trained and assisted new kitchen staff members.

Supervisor/Package Sorter

UPS Customer Center
01.2010 - 11.2015
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse
  • Completed daily orders with expert picking and packing of shipments.
  • Monitored outgoing packages for proper labels and accurate address information.
  • Complied with safety, health and environmental regulations as prescribed by law.
  • Helped customers by carrying oversized parcels inside residences.
  • Attached identification materials to packages and envelopes for delivery tracking and sorting.

Education

CDL A - Truck Driving

Great Lakes Truck Driving School
Columbia Station, OH

High School Diploma -

Midpark High School
Middleburg Heights, OH
06.2008

Skills

  • Payment Processing
  • Microsoft Office
  • Document and Records Management
  • Documenting Calls
  • Problem Solving
  • Attention to Detail
  • Dependability and Honesty
  • Ability to Lift 50 Pounds
  • Communication and Interpersonal Skills
  • Efficiency and Time Management
  • Customer Service
  • Outstanding Communication Skills
  • Copying Documents
  • Compiling Information
  • Team Collaboration

Timeline

Driver

Lyft
01.2023 - 07.2023

Straight Truck Driver

James Air Cargo
06.2021 - 01.2023

Box Truck Driver

Nfinity Courier & Logistics
06.2020 - 05.2021

Fuel Attendant /Supervisor

Ryder
11.2019 - 05.2020

Supervisor/Prep Manager

Medina Foods Inc
09.2018 - 05.2019

Head Chef/Food Prep Cook

YardHouse Darden Restaurants
12.2015 - 10.2016

Supervisor/Package Sorter

UPS Customer Center
01.2010 - 11.2015

CDL A - Truck Driving

Great Lakes Truck Driving School

High School Diploma -

Midpark High School

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