Charles Lewis
Lexington,NC
Summary
Dynamic Radio Engineer Supervisor with the North Carolina State Highway Patrol, adept at optimizing customer experiences and driving service improvements. Proficient in AN/SPS 73 RADAR and skilled in troubleshooting complex electronic systems. Known for analytical problem-solving and effective communication, ensuring operational excellence and customer satisfaction.
Overview
19
19
years of professional experience
Work History
Radio Engineer Supervisor
North Carolina State Highway Patrol
04.2016 - Current
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Evaluated customer needs and feedback to drive product and service improvements.
- Managed the installation and maintenance of electronic equipment for over 160 police vehicles throughout 11 counties.
Electronics Technician Second Class
United States Coast Guard
11.2005 - 10.2015
- Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.
- Performed reactive repairs and emergency maintenance for varied electronic devices.
- Used information in technical diagrams, schematics, and manuals to understand operations and make successful repairs.
- Maintained, and repaired electronics equipment systems to achieve proper functioning.
Education
Licensure - General Radio Telephone Operator (GROL)
Federal Communications Commission
Washington D.C.08-2017
Licensure - Global Maritime Distress And Safety System (GMDSS)
Federal Communications Commission
Washington D.C.03-2017
Certificate - AN/UPX 28 And AN/APX 118 (IFF) Transponders
USCG Training Center Petaluma
Petaluma01-2014
Certificate - TMR-90 HF Transceiver Maintenance
USCG Training Center Petaluma
Petaluma, CA11-2013
Certificate - Integrated Systems Management
USCG Training Center Petaluma
Petaluma, CA11-2013
Certificate - Differential Broadcast Site Maintenance II
USCG Training Center Petaluma
Petaluma12-2011
Associate of Arts - Criminal Justice
Randolph Community College
Asheboro, NC05-2009
Certificate - AN/SPS-73 RADAR Maintenance And Repair
USCG Training Center Petaluma
Petaluma, CA03-2008
Certificate of Technical Studies -
Electronics Technician "A" School
Petaluma, CA08-2007
Skills
- Furuno SINS, 50 RADAR
- Motorola Syntor, Astro, XTL, XTS, APX, OTAR, CPS, Radio Manager
- Speed Measuring Instrumentation Repair and Certification (Police RADAR)
- Sunair RT-9000
- Antenna Switching Matrix
- C4ISR Systems
- L3 FRC Shipboard Communications Suite
- INMARSAT/Irridium
- AIS
- ALMIS/EAL
- FLS
- NESS
- CG Fixit
- CG Part
Duty Stations
USCGC Alder (Bouy Tender)
ESD New Orleans, LA
ESD Corpus Christie, TX
USCGC Richard Etheredge (FRC)
Timeline
Radio Engineer Supervisor
North Carolina State Highway Patrol
04.2016 - Current
Electronics Technician Second Class
United States Coast Guard
11.2005 - 10.2015
Licensure - General Radio Telephone Operator (GROL)
Federal Communications Commission
Licensure - Global Maritime Distress And Safety System (GMDSS)
Federal Communications Commission
Certificate - AN/UPX 28 And AN/APX 118 (IFF) Transponders
USCG Training Center Petaluma
Certificate - TMR-90 HF Transceiver Maintenance
USCG Training Center Petaluma
Certificate - Integrated Systems Management
USCG Training Center Petaluma
Certificate - Differential Broadcast Site Maintenance II
USCG Training Center Petaluma
Associate of Arts - Criminal Justice
Randolph Community College
Certificate - AN/SPS-73 RADAR Maintenance And Repair
USCG Training Center Petaluma
Certificate of Technical Studies -
Electronics Technician "A" School
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