Charles Linker
North Little Rock,United States
Summary
Administrative Specialist dedicated to assisting highly effective administrative teams and managing office operations with efficiency. Excellent communication and relationship-building skills with proficiency in Microsoft and Google applications. With expertise in anticipating professional needs and proactively identifying and resolving problems. Excellent customer service and conflict management skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Diligent Geospatial Intelligence Imagery Technician familiar with ArcMap, ESRI ArcGIS. Specialized curation and analysis of 3D and spatial information honed for terrain and water surface rendering.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Administrative Specialist III /GIS Technician
Arkansas Army National Guard
North Little Rock, AR
10.2022 - Current
- Created and updated records and files to maintain document compliance.
- Offered technical support and troubleshot issues to enhance office productivity.
- Conducted research to assist with routine tasks and special projects.
- Worked within ArcGIS Pro to evaluate quality of data and document deviations.
- Created effective maps, charts and other images based on project-specific requirements.
- Developed GIS models and mapping solutions for unique requirements.
- Identified military installations, facilities, weapon systems, military equipment and defenses.
- Analyzed still and motion imagery and data to produce geospatial intelligence for military operations.
- Transferred and rescaled information from aerial photographs to complete maps.
- Managed GIS databases and modified parameters for different needs.
- Generated data layers, tables and reports for use by corporate and government clients.
- Determined location and dimensions of objects.
- Identified communication channels to set roadmap to distribute information.
Substitute Teacher, K-12
ESS WillSub
North Little Rock, AR
09.2022 - 10.2023
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Provided classroom instruction outlined in teacher's lesson plans.
- Provided notes and reports on school day activities to primary teacher.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Educated students in various subjects to provide seamless transition during absence of head teacher.
- Maintained student attendance and assignment records to prevent lapses during teacher absences.
- Created classroom environment conducive to learning and appropriate to student maturity and interests.
- Managed high school classrooms during teacher absences.
- Managed elementary classrooms during teacher absences.
Church Summer Youth Intern
Levy Church Of Christ
North Little Rock, AR
05.2021 - 08.2022
- Supervised work of other volunteers to coordinate schedules, solve problems and allocate resources.
- Handled church grounds maintenance needs year-round.
- Taught Sunday school classes to impart values of faith.
- Helped with special events such as Vacation Bible School to coordinate resources, spaces and schedules.
- Created engaging environment to foster sense of belonging for the Youth Group.
- Greeted guests with bulletins, directions and friendly conversation.
- Contributed to security during services by monitoring entering guests for signs of weapons or suspicious behaviors.
- Served as positive adult role model for older youth through appropriate dress, speech and attitude.
- Assisted paid administrative staff with keeping records of attendance up to date.
- De-escalated and resolved conflicts between local peoples and missionary representatives.
Guest Service Associate
Arkansas Tech University
Russellville, AR
01.2022 - 05.2022
- Identified and explained room and university amenities to students, supplying students with information regarding hours of operation and maps to assist students in finding way around the university.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Oversaw fast-paced front desk operations and students' needs at busy facility.
- Collected room deposits, fees and payments.
- Anticipated students' service needs by asking questions to better understand needs and listening to guest preferences.
- Communicated problems regarding student rooms to housing services and maintenance personnel.
- Collaborated with team members to handle student requirements from check-in through check-out.
- Remedied issues quickly and effectively through active listening, conflict resolution and dynamic communication skills.
Church Summer Youth Intern
Silver City Church Of Christ
North Little Rock, AR
05.2019 - 08.2019
- Prepared meals for church members and guests.
- Greeted guests with bulletins, directions, and friendly conversation.
- Helped with special events such as Vacation Bible School to coordinate resources, spaces, and schedules.
- Organized weekly youth activities for increased church engagement.
- Ran weekly prayer meetings and bible study sessions for improved education.
- Maintained church grounds to upkeep clean, safe and tidy presentation.
- Developed community initiatives to increase and engage church members.
- Coordinated outreach program activities to build community connections.
- Participated in various outreach programs.
- Provided counseling to students with spiritual and personal issues and maintained relationships with students.
- Mentored and coached youth in developing communication, problem-solving and decision-making skills.
Education
Bachelor's of Arts And Humanities - Cultural And Geospatial Studies
Arkansas Tech University
Russellville, ARHigh School Diploma -
North Little Rock High School
North Little Rock, ARSkills
- Travel coordination
- Document management
- Correspondence preparation
- Tech-savvy
- Creative problem solving
- Multi-line phone talent
- Administrative support
- Guest relations management
- Proficient in MW
- Inbound phone call handling
- Youth and Parental Engagement
- Homework Assistance
- Academic and Recreational Activities
- Youth Advocacy
- Group and Individual Sessions
- Abuse Identification
Certification
- FEMA Certificate of Achievement: IS-100.c: Introduction to Incident Command System
- FEMA Certificate of Achievement: IS-244.b: Developing and Managing Volunteers
- FEMA Certificate of Achievement: IS-700.b: An Introduction to the National Incident Management System
Timeline
Administrative Specialist III /GIS Technician
Arkansas Army National Guard
10.2022 - Current
Substitute Teacher, K-12
ESS WillSub
09.2022 - 10.2023
Guest Service Associate
Arkansas Tech University
01.2022 - 05.2022
Church Summer Youth Intern
Levy Church Of Christ
05.2021 - 08.2022
Church Summer Youth Intern
Silver City Church Of Christ
05.2019 - 08.2019
Bachelor's of Arts And Humanities - Cultural And Geospatial Studies
Arkansas Tech University
High School Diploma -
North Little Rock High School
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