Charles Mackey
Lehi,UT
Summary
Skilled Lead Installation Technician with significant experience in managing technical installations, including planning, executing, and troubleshooting. Strong leadership abilities demonstrated in overseeing teams to perform tasks accurately and efficiently. Have improved installation processes in previous roles, resulting in increased efficiency and reduced downtime. Profound understanding of safety protocols, equipment operation standards, and quality control procedures.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Lead Installation Technician/Lead Service Technician
Guerin Generator Services
Ballston Spa , NY
08.2017 - 10.2024
- Provided technical guidance and support to installation team members.
- Performed quality control inspections of installations to ensure accuracy and customer satisfaction.
- Monitored job progress to ensure timely completion.
- Ensured compliance with safety regulations and company policies during all installations.
- Identified potential problems before they occurred by performing preventative maintenance checks.
- Resolved complex installation issues using problem solving techniques and sound judgement.
- Reviewed work orders for accuracy prior to beginning jobs.
- Provided key information to customers, educating on equipment, products, and services.
- Performed troubleshooting to identify root cause of equipment malfunctions.
- Maintained accurate records of inventory levels and order history.
- Maintained certifications and completed training on systems and components.
Electrician
Mackey Electric
Cohoes , NY
04.2007 - 08.2017
- Performed electrical installation and repair on residential buildings, including wiring, circuit breakers, outlets, switches, lighting fixtures, transformers and motors.
- Diagnosed problems with existing wiring by using testing equipment such as multimeters and ohmmeters.
- Read blueprints to determine the scope of work needed to complete an electrical job.
- Troubleshot complex electrical issues in residential buildings utilizing advanced diagnostic techniques.
- Inspected all installations for compliance with applicable codes before energizing circuits.
- Adhered to specifications and codes in installation of electrical wiring, equipment and fixtures.
- Checked and troubleshot equipment to identify and address concerns.
- Responded to emergency callbacks and provided onsite support.
- Oversaw project details and adhered to diagnosis, wiring and OSHA regulations.
- Repaired or replaced faulty wiring components in accordance with local building codes and safety standards.
Hospital Corpsman Third Class
U.S. Navy Active Duty
Camp Lejuene , NC
10.2010 - 10.2015
- Assisted physicians in providing medical care to patients.
- Provided emergency care for injured personnel.
- Administered medications and treatments as prescribed by a physician.
- Documented patient's medical history and conditions.
- Maintained inventory of medical supplies and equipment.
- Educated patients about health maintenance, disease prevention, nutrition.
- Responded to emergency situations such as cardiac arrests or trauma cases.
- Maintained health records for marine platoons.
- Responded immediately to emergency calls to confirm best possible treatment.
- TCCC Instructor
- CLS Instructor
Education
Electrical Construction And Maintenance
Hudson Valley Community College
Troy, NY05-2007
Skills
- Cable Management
- Electrical Troubleshooting
- Equipment Installation
- Maintenance and repair
- Quality Assurance
- Power Tools Operation
- Job Planning
Certification
- Generac Protector Series Technician
Timeline
Lead Installation Technician/Lead Service Technician
Guerin Generator Services
08.2017 - 10.2024
Hospital Corpsman Third Class
U.S. Navy Active Duty
10.2010 - 10.2015
Electrician
Mackey Electric
04.2007 - 08.2017
- Generac Protector Series Technician
Electrical Construction And Maintenance
Hudson Valley Community College
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