Trey Triolo
San Antonio
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Field Operations Manager
Guerin Property Services
08.2023 - Current
- Met with senior management to determine needs and develop roadmaps.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Implemented and maintained high standards of quality in all areas.
Head of Customer Service
Bruce Bolt Batting Gloves
08.2022 - 08.2023
- Was responsible for approving/denying 250+ weekly warranty claims & managing the department
- Was apart of the team to onboard and integrate a 3rd party insurance company
- Part of our Social Media Management team to produce and post consistent content to our socials.
Delivery Captain
Austin Boats and Motors
05.2021 - 08.2021
- Personally loaded and transported new & used boats to customers, transported client's boats for service, assisted with mechanics in the shop
- I had the responsibility of driving large trailers with very expensive boats that weigh thousands of pounds.
CEO and Founder
Need A Truck?
03.2020 - 07.2020
- Trash and Hauling service during the peak of Covid-19 pandemic.
- Responsibilities included: Marketing my service, setting up appointments, effective communication with clients, delegating work for employees to complete.
- Made large-scale financial decisions and supervised company spending to reduce material losses and maximize profits.
Team Leader
Papa Murphy's
07.2016 - 07.2018
- At 15 years old, I routinely led a team during peak hours in order to get customers what they need in a timely manner
- I helped coordinate schedules, delegate tasks, and handled the finances at closing time
- I was the youngest ever store manager for this franchise.
Education
BBA - Business Management
Univeristy of The Incarante Word
San Antonio, TX05.2024
High School Diploma -
Lake Travis High School
Austin, TX05.2020
Skills
- Schedule Coordination
- Inventory Tracking
- Program Management
- Operational Planning
- Team Supervision
- Training and Mentoring
Timeline
Field Operations Manager
Guerin Property Services
08.2023 - Current
Head of Customer Service
Bruce Bolt Batting Gloves
08.2022 - 08.2023
Delivery Captain
Austin Boats and Motors
05.2021 - 08.2021
CEO and Founder
Need A Truck?
03.2020 - 07.2020
Team Leader
Papa Murphy's
07.2016 - 07.2018
BBA - Business Management
Univeristy of The Incarante Word
High School Diploma -
Lake Travis High School
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