Charles Manning
Nashville,Davidson
Summary
Hardworking employee with 20 years in customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
Transportation Sergeant
United States Army Reserve
Nashville, Davidson
10.2005 - Current
- Supervised and operated wheeled vehicles to transport personnel and cargo.
- Managed load, unload, and safety of personnel being transported.
- Prepared vehicles for movement/shipment by air, rail, or vessel.
- Assisted commanders in logistical decisions.
- Led daily, weekly, and monthly coaching, counseling and feedback sessions.
- Directed activities of staff performing repairs and maintenance to equipment, vehicles, and facilities.
Operations/Sales Manager
Creekside Garden Center
Nashville, TN
09.2003 - Current
- Responsible for all retail operation activity in sales area.
- Worked closely with clients to insure project completion.
- Responsible for design, bidding, and up-sale for existing, and new customers.
- Monitored and trained all new employees.
- Developed and implemented daily operations plans, such as delivery routes, employee assignments, and promotional strategies.
- Set and enforced internal policies to maintain efficiency and responsiveness to customer needs.
- Handled all customer service interactions.
Education
Certification -
Army Prevention Unit Leader Course
Nashville, TN07.2022
Certification -
Army Basic Leadership Course
Camp Parks CA.07.2019
High School Diploma -
Hillsboro High School
Nashville, TN05.2002
Skills
- Schedule Management
- Safety Standards
- Logistics Functions
- Route Planning
- Staff Training
- Goal Setting and Achievement
- Customer Service
- Account Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Transportation Sergeant
United States Army Reserve
10.2005 - Current
Operations/Sales Manager
Creekside Garden Center
09.2003 - Current
Certification -
Army Prevention Unit Leader Course
Certification -
Army Basic Leadership Course
High School Diploma -
Hillsboro High School
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