Charles Marquez
Houston,TX
Summary
Achieved seamless operations in fast-paced environments through quick learning and adaptability. Promoted a culture of safety compliance among team members. Maximized workforce efficiency by maintaining open availability for diverse shifts.
Fostered collaboration among team members while maintaining a commitment to excellence in project execution.
Overview
24
24
years of professional experience
1
1
Certification
Work History
CNC Machine Operator
Woven Metal Products
05.2025 - Current
- Executed CNC machine operations to manufacture precision components, adhering strictly to technical specifications.
- Evaluated machine performance and executed necessary adjustments to enhance operational efficiency.
- Performed regular maintenance and troubleshooting to reduce equipment downtime and enhance productivity.
- Interpreted technical drawings and blueprints for accurate machining processes.
- Engaged with team members to streamline processes, enhancing overall workflow efficiency and maintaining high-quality standards.
Field Service Technician
AT&T
08.2014 - 10.2024
- Leveraged a decade of experience in fiber terminations to enhance commercial and residential connectivity solutions.
- Operated advanced fiber optic test equipment, such as fusion splicer, power meter, VFL, and OTDR, to support installation and maintenance of fiber networks.
- Managed end-to-end project execution, ensuring timely delivery and adherence to quality standards.
- Managed installation and upkeep of telecommunications systems to ensure reliable network functionality.
- Conducted routine inspections and troubleshooting of systems to identify and resolve technical issues.
- Collaborated with cross-functional teams to implement service upgrades and enhancements.
- Trained junior technicians on best practices for installation and maintenance procedures.
- Improved workflow efficiency by streamlining processes in equipment handling and deployment.
- Led initiatives to enhance customer satisfaction through timely service delivery and issue resolution.
- Responded quickly to emergency maintenance requests for timely on-call support.
Outside Sales Representative
Richard’s Backyard
04.2010 - 07.2014
- Proficiency with computers Solid interpersonal and organizational skills
- Responsible and accountable for driving and increasing sales
- Responsible for completing daily reports, expense reports, and any other reports or paperwork requested by the management team
Security Sales Representative
ISS
01.2008 - 01.2010
- Developed a daily schedule of productive activity from cold calling, sales genie and through business contacts
- Designed and prepared proposal specific for the client's needs
- Responded to and initiated telephone and email contact with potential clients
- Maintained a good rapport with new and existing customers
- Executed strategic sales initiatives, resulting in increased market penetration and revenue growth.
- Cultivated strong relationships with clients, enhancing customer satisfaction and loyalty.
- Analyzed market trends to identify new business opportunities and potential areas for expansion.
Security Sales Representative
Brink’s Home Security
01.2007 - 01.2008
- Developed a daily schedule of productive activity from cold calling, sales genie and through business contacts
- Designed and prepared proposal specific for the client's needs
- Responded to and initiated telephone and email contact with potential clients
- Maintained a good rapport with new and existing customers
Pest Control Technician/Sales
ABC Home & Commercial
01.2002 - 01.2007
- Developed a daily schedule of productive activity from creative sources and qualified leads
- Responded to and initiated telephone/e-mail contact with potential clients
- Developed business relationships for referral and sales opportunities
- Conducted thorough inspections of the potential clients business
- Prepared a proposal specific for the individual clients needs
- Presented the sales proposal, explaining the problems identified and the proposed solution
- Closed the sale and achieve assigned sales performance objectives
- Company vehicle driven on a daily basis
- Developed business relations with businesses such as Schools, Hospitals, Refineries, Military Bases and Airports.
- Conducted thorough inspections to identify pest issues and potential entry points.
- Applied integrated pest management techniques to effectively control infestations.
- Developed treatment plans tailored to specific customer needs and property conditions.
Education
High School Diploma - Basic
Houston Community College
Houston, TXSkills
- Assisted in the installation and maintenance of cabling systems Supported team members in troubleshooting connectivity issues Contributed to project completion by following established protocols
- Assisted in managing telecommunications projects to support team objectives Collaborated with colleagues to troubleshoot technical issues and enhance service delivery Provided support in maintaining communication systems to ensure operational efficiency
- Assisted in pest identification and treatment application Supported team in maintaining safe and clean environments Helped customers understand pest prevention techniques
- Executed outside sales strategies to drive revenue growth and expand market presence
- Interpreted and analyzed blueprints to ensure accurate project execution
- Executed machine setup procedures to ensure optimal operational efficiency
- Assisted in maintaining product quality through regular inspections Supported teams in identifying defects and implementing corrective actions Contributed to the development of quality assurance protocols
- Leveraged advanced computer skills to enhance operational efficiency
- Assisted in implementing safety protocols and procedures Supported teams in adhering to safety regulations Helped maintain a safe working environment for all personnel
- Ensured adherence to safety compliance standards and regulations
Certification
Driver's License
Additional Information
Self-motivated problem solver who enjoys the challenge of achieving goals and accomplishing objectives. Strong planning skills and work ethic. Customer service oriented. Productive and efficient work habits without supervision. Proficient in Spanish.
Timeline
CNC Machine Operator
Woven Metal Products
05.2025 - Current
Field Service Technician
AT&T
08.2014 - 10.2024
Outside Sales Representative
Richard’s Backyard
04.2010 - 07.2014
Security Sales Representative
ISS
01.2008 - 01.2010
Security Sales Representative
Brink’s Home Security
01.2007 - 01.2008
Pest Control Technician/Sales
ABC Home & Commercial
01.2002 - 01.2007
High School Diploma - Basic
Houston Community College