Charles McCloud-Smith
Merrillville,IN
Summary
Experienced with maintaining cleanliness and safety in industrial settings. Utilizes specialized cleaning equipment effectively for thorough sanitation. Track record of attention to detail and reliability in all tasks. But also experienced with kitchen operations, staff supervision, and food safety protocols. Utilizes leadership and organizational skills to ensure efficient kitchen performance and compliance with health regulations. Strong understanding of team management and workflow optimization to deliver high-quality meals consistently. I believe the best ability is dependability, I pride myself on my ability to adapt and understand complex situations, while discovering effective solution's. I use my competitive nature to push myself and the ones around me to be their best.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Amazon
23257 Central Avenue University Park, Il 60484
08.2024 - 09.2025
- Delivered packages efficiently while adhering to safety protocols and traffic regulations.
- Managed delivery routes using GPS technology to optimize travel time and fuel efficiency.
- Maintained accurate records of deliveries, ensuring compliance with company standards.
- Assisted in training new drivers on operational procedures and safety practices.
- Collaborated with warehouse teams to streamline package handling and increase throughput.
- Implemented process improvements that reduced delivery times and increased route efficiency.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
- Expedited deliveries to meet customer deadlines and requirements.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
Assistant Kitchen Manager
Mission BBQ
Merrillville, IN
08.2020 - 04.2023
- Supervised daily kitchen operations, ensuring compliance with health and safety regulations.
- Trained and mentored staff on food preparation techniques and customer service standards.
- Assisted in inventory management, reducing waste through efficient stock rotation practices.
- Collaborated with management to develop seasonal menu items based on customer feedback.
- Implemented workflow improvements that enhanced kitchen efficiency during peak service hours.
- Monitored food quality and presentation, maintaining high standards for all dishes served.
- Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
- Checked and tested foods to verify quality and temperature.
- Maintained a clean and safe work environment, conducting regular inspections to ensure compliance with health and safety regulations.
- Assisted in hiring and training new kitchen staff, fostering a positive team atmosphere for efficient productivity.
- Contributed to a positive workplace culture by fostering open communication, constructive feedback, and mutual respect among team members.
- Demonstrated strong problem-solving skills when faced with unexpected challenges or emergencies within the kitchen environment.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
Industrial Cleaner
K M Plant Services. Inc
Highland, IN
02.2016 - 07.2020
- Operated industrial cleaning equipment to maintain cleanliness and safety standards in work areas.
- Followed safety protocols and guidelines to ensure compliance with health regulations.
- Conducted routine inspections of equipment and tools for maintenance needs.
- Assisted in inventory management by organizing cleaning supplies and materials efficiently.
- Collaborated with team members to complete cleaning tasks within designated timeframes.
- Learned proper handling techniques for hazardous materials in accordance with safety procedures.
- Managed waste disposal processes according to local regulations, minimizing environmental impact from operations.
- Ensured compliance with OSHA regulations by adhering to established safety protocols during cleaning tasks.
- Demonstrated adaptability in learning new techniques for handling specialized cleaning equipment or chemicals when required.
Education
Bachelor of Arts - Logistics And Materials Management
Ivy Tech Community College of Indiana
Gary, IN08-2021
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Dependable and reliable
- Problem-solving
- Safe driving
- GPS and route planning
- Loading and unloading
- Heavy lifting
- Order picking and processing
- Vehicle cleaning and maintenance
- Stocking and inventory
- Shipping and packaging
- Cargo handling
- Vehicle inspection
- Dispatch communication
- Commercial driving
- Order verification
- Defensive driving
Timeline
Delivery Driver
Amazon
08.2024 - 09.2025
Assistant Kitchen Manager
Mission BBQ
08.2020 - 04.2023
Industrial Cleaner
K M Plant Services. Inc
02.2016 - 07.2020
Bachelor of Arts - Logistics And Materials Management
Ivy Tech Community College of Indiana