Charles Mccutcheon
Chester,SC
Summary
Dynamic warehouse management professional with experience in team leadership and customer service. Proven ability to streamline operations and enhance efficiency. Committed to fostering a collaborative environment that prioritizes customer satisfaction.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Manager on Duty (MOD)
Prospect Airport Services
Charlotte, NC
09.2023 - Current
- Supervised employee performance
- Organized daily schedules
- Assigned tasks to team
- Adapted to high-speed environment
- Assisted customers with inquiries
Warehouse Associate
Amazon Warehouse
Charlotte, NC
11.2022 - 08.2023
- Operate and maintain several different PIT trucks, including forklift siderider turret and cherry picker
- Selected and organized items for efficient storage
- Sorted and dispatched packages to ensure timely delivery
Administrative Assistant
SC DHEC
Rock Hill, SC
07.2022 - 10.2022
Warehouse Associate
Amazon Warehouse
Pineville, NC
03.2022 - 07.2022
- Processed customer orders to ensure timely fulfillment and customer satisfaction
- Operated forklifts to transport materials within the warehouse environment.
- Sorted and organized inventory for efficient retrieval and storage.
- Conducted quality checks on incoming and outgoing shipments.
Fulfillment Associate
Amazon
Charlotte, NC
10.2021 - 02.2022
Assistant Manager
QuikTrip
Charlotte, NC
01.2020 - 07.2021
- Oversaw daily restaurant operations to ensure smooth service and customer satisfaction.
- Supervised daily operations to ensure smooth store functionality.
- Trained and mentored new staff on customer service protocols.
- Managed inventory levels and organized stock for optimal accessibility.
Education
High school diploma -
Lewisville High School
Richburg, SCSkills
- Warehouse Management
- Retail inventory management systems
- Microsoft Excel
- Microsoft Office
- Forklift
- Reach truck
- Order Picker
- Warehouse distribution
- Inventory tracking
- Cash handling
- Cash register management
- Store management
- Leadership
- Team management
- Customer service
- Customer issue resolution
- Communication skills
- Inventory tracking
Certification
- Driver's License
- Forklift Certification
- Pallet Jack Certification
- Food Handler Certification
Timeline
Manager on Duty (MOD)
Prospect Airport Services
09.2023 - Current
Warehouse Associate
Amazon Warehouse
11.2022 - 08.2023
Administrative Assistant
SC DHEC
07.2022 - 10.2022
Warehouse Associate
Amazon Warehouse
03.2022 - 07.2022
Fulfillment Associate
Amazon
10.2021 - 02.2022
Assistant Manager
QuikTrip
01.2020 - 07.2021
High school diploma -
Lewisville High School