Charles Merritt
Charleston,SC
Summary
Currently a junior at College of Charleston studying Historical Preservation and Community Planning with a dream to pursue a Master's in Urban Planning upon graduation. Over the past few years, I have been working for a Landscaping firm in client relations remotely. I take great pride in ensuring that all client needs are met and work efficiently.
Overview
6
6
years of professional experience
Work History
Assistant Director of Client Services
Willow Tree Landscaping
Piedmont, SC
06.2022 - Current
- Developed and implemented client communication strategies to enhance customer satisfaction and retention.
- Coordinated project timelines and resources to ensure timely completion of landscaping services.
- Analyzed client feedback to identify service improvement opportunities, leading to increased client engagement.
- Collaborated with cross-functional teams to align service offerings with client needs and market trends.
Team Member
Chick-fil-A
Easley, SC
09.2020 - 04.2021
- Provided excellent customer service, effectively addressing inquiries and concerns.
- Collaborated with team members to maintain efficient workflow during peak hours.
- Managed inventory levels by monitoring supplies and restocking as needed.
- Engaged with customers to create a welcoming atmosphere and enhance the dining experience.
- Achieved high levels of accuracy in order processing, minimizing errors.
Education
Bachelor of Science -
Bachelor of Arts - Historical Preservation And Community Planning
College of Charleston
Charleston, SC05-2027
Skills
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Photoshop
- Microsoft Office
- Product knowledge
- Adobe
- inDesign
Languages
Italian
Limited Working
Timeline
Assistant Director of Client Services
Willow Tree Landscaping
06.2022 - Current
Team Member
Chick-fil-A
09.2020 - 04.2021
Bachelor of Science -
Bachelor of Arts - Historical Preservation And Community Planning
College of Charleston