Taylor Veneman
Assistant Director Of Client Services
Independence,KY
Overview
9
9
years of professional experience
Work History
Assistant Director of Client Services
The Ohio Reporting Company
Cincinnati, OH
2020.09 - Current
- Canvass law firms with marketing materials and goodie baskets to promote brand awareness.
- Assist with planning events to promote the company.
- Assist clients during hearings and depositions by producing a complete transcript of the proceedings using specialized programs.
- Build and maintain relationships with clients through phone, email and visits in person.
- Keep social media up to date promoting various aspects of the company.
- Proofread transcripts to make sure all information is accurate and coincides with what was said during the deposition.
Marketing Coordinator
Smoothie King
Cincinnati, OH
2019.09 - 2020.09
- Planned and executed events for the brand.
- Built new relationships with local businesses to promote company growth.
- Supported company stores during unexpected customer demand.
- Canvassed local businesses to promote brand awareness.
Shift Manager
Starbucks
Florence, KY
2016.01 - 2020.01
- Prepared beverages and/or food items.
- Maintained the cleanliness and organization of the store.
- Kept inventory of supplies and food up-to-date.
- Created daily floor plan for baristas and ensured they stayed on task.
- Put away inventory every week.
- Handled barista and guests’ concerns.
Ticket Department Intern
Cincinnati Reds
Cincinnati, OH
2018.03 - 2018.09
- Sold Kids Clubs and event tickets using CRM (Customer Relationship Management).
- Helped the ticketing department exceed their sales goal by 150%.
- Managed VIP Events by providing guests a memorable and enjoyable experience.
- Assisted with daily game day duties through various administrative and maintenance tasks Server.
Server
Logan’s Roadhouse
Richmond, KY
2016.12 - 2018.08
- Greeted guests.
- Handled a high volume of customers regularly.
- Served food.
- Processed transactions.
- Cleaned and sanitized restaurant.
Group Sales Intern
Lexington Legends
Lexington, KY
2016.02 - 2016.09
- Helped increase the overall ticket and raffle sales goal.
- Excelled in all aspects of Minor League game-day operations.
- Prospected new leads while maintaining customer database.
- Assisted in marketing for special events.
- Generated revenue for Red, White and Boom through suite and ticket sales.
- Managed multiple special game-day events and the VIP deck for Red, White and Boom PHONE: (859)816-4755.
- Social media marketing.
- Brand management.
Education
Master of Science (M.S - Sports Administration
Eastern Kentucky
University
Bachelor of Arts (B.A) - Public Relations
Eastern Kentucky
University
Skills
Client Relationships
Business planning
Project Management
Negotiation
Event Planning
Brand Management
Social Media Marketing
Microsoft Office
New Business Development
Database Management
Business development and planning
B to B sales
Territory Management
Timeline
Assistant Director of Client Services
The Ohio Reporting Company
2020.09 - Current
Marketing Coordinator
Smoothie King
2019.09 - 2020.09
Ticket Department Intern
Cincinnati Reds
2018.03 - 2018.09
Server
Logan’s Roadhouse
2016.12 - 2018.08
Group Sales Intern
Lexington Legends
2016.02 - 2016.09
Shift Manager
Starbucks
2016.01 - 2020.01
Master of Science (M.S - Sports Administration
Eastern Kentucky
University
Bachelor of Arts (B.A) - Public Relations
Eastern Kentucky
University