Taylor Veneman
Assistant Director Of Client Services
Independence,KY
Overview
9
9
years of professional experience
Work History
Assistant Director of Client Services
The Ohio Reporting Company
Cincinnati, OH
09.2020 - Current
- Canvass law firms with marketing materials and goodie baskets to promote brand awareness.
- Assist with planning events to promote the company.
- Assist clients during hearings and depositions by producing a complete transcript of the proceedings using specialized programs.
- Build and maintain relationships with clients through phone, email and visits in person.
- Keep social media up to date promoting various aspects of the company.
- Proofread transcripts to make sure all information is accurate and coincides with what was said during the deposition.
Marketing Coordinator
Smoothie King
Cincinnati, OH
09.2019 - 09.2020
- Planned and executed events for the brand.
- Built new relationships with local businesses to promote company growth.
- Supported company stores during unexpected customer demand.
- Canvassed local businesses to promote brand awareness.
Shift Manager
Starbucks
Florence, KY
01.2016 - 01.2020
- Prepared beverages and/or food items.
- Maintained the cleanliness and organization of the store.
- Kept inventory of supplies and food up-to-date.
- Created daily floor plan for baristas and ensured they stayed on task.
- Put away inventory every week.
- Handled barista and guests’ concerns.
Ticket Department Intern
Cincinnati Reds
Cincinnati, OH
03.2018 - 09.2018
- Sold Kids Clubs and event tickets using CRM (Customer Relationship Management).
- Helped the ticketing department exceed their sales goal by 150%.
- Managed VIP Events by providing guests a memorable and enjoyable experience.
- Assisted with daily game day duties through various administrative and maintenance tasks Server.
Server
Logan’s Roadhouse
Richmond, KY
12.2016 - 08.2018
- Greeted guests.
- Handled a high volume of customers regularly.
- Served food.
- Processed transactions.
- Cleaned and sanitized restaurant.
Group Sales Intern
Lexington Legends
Lexington, KY
02.2016 - 09.2016
- Helped increase the overall ticket and raffle sales goal.
- Excelled in all aspects of Minor League game-day operations.
- Prospected new leads while maintaining customer database.
- Assisted in marketing for special events.
- Generated revenue for Red, White and Boom through suite and ticket sales.
- Managed multiple special game-day events and the VIP deck for Red, White and Boom PHONE: (859)816-4755.
- Social media marketing.
- Brand management.
Education
Master of Science (M.S - Sports Administration
Eastern Kentucky
University
Bachelor of Arts (B.A) - Public Relations
Eastern Kentucky
University
Skills
Client Relationships
Timeline
Assistant Director of Client Services
The Ohio Reporting Company
09.2020 - Current
Marketing Coordinator
Smoothie King
09.2019 - 09.2020
Ticket Department Intern
Cincinnati Reds
03.2018 - 09.2018
Server
Logan’s Roadhouse
12.2016 - 08.2018
Group Sales Intern
Lexington Legends
02.2016 - 09.2016
Shift Manager
Starbucks
01.2016 - 01.2020
Master of Science (M.S - Sports Administration
Eastern Kentucky
University
Bachelor of Arts (B.A) - Public Relations
Eastern Kentucky
University