Charles Migliore
Keyport,United States
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
Work History
FVP Electronic Banking
East Boston Savings Bank
Boston, MA
02.2014 - 04.2020
- Oversee daily operations for Online Banking, Mobile, & Online Account Opening
- Managed $800M Online Account Opening portfolio
- Provide support to Retail, Cash Management, & Institutional Banking
- Enhanced existing products & services and implement new ones
- Compliance with FFIEC Guidance
- Training for various departments
- Enhance fraud reporting and detection
- Established and enforced internal controls, workflows and policies
- Proficient in Fidelity Information Systems (FIS) applications
- Oversaw multiple conversions
- Resolved problems, improved operations and provided
AVP, Electronic Banking Manager
Mt. Washington Bank a Div of East Boston Savings Bank
Boston , MA
01.2013 - 02.2014
- Oversee daily operations for Consumer and Business Online Banking
- Setup and provide support to Cash Management customers, off site visits
- Enhance electronic products and service for consumers and business
- Established various services such, Mobile Banking and Texting, Advanced Login, Remote Deposit
- Compliance with FFIEC Guidance
- Train branch and sales personal on electronic products and service
- Varies fraud reporting
AVP Deposit Operations Manager
Charles Migliore
10.2007 - 01.2013
- Oversee daily operations; NSF’s, Returns, ACH processing, Non-post
- Performed Wire, Online Banking and Billpay operations
- Research Subpoenas and Summons
- Quality Control
- Proficient in Fidelity Information Systems (FIS) applications
- Assisted in coordination of two separate mergers
- Projects and training as needed
- Actively participated in 4 committees
- Liaison between branches & back office
- Worklife Committee Member
Conversion Team Member, Operations / Compliance Specialist
Crown Bank
03.2003 - 09.2006
- File maintenance, report reviewing, large items, bill pay
- Assisted branch personnel and customers
- Experience in MS Works and Fiserv applications
- Trained new employees on their functions and duties
- Performed ATM machine upgrades
- Monitored 12 MSB accounts
- Filed SAR's, as needed
Education
Certificate - Financial Studies
New England School For Financial Studies At Babson College
Wellesley, MA06.2014
Master of Business Administration (MBA) - Finance
New England College of Business
Boston MA2013
Bachelor of Science - Business Administration
New England College of Finance
Boston MA2011
Skills
- Call Center, Retail, Cash Management, Institutional Banking
- Accounts Payable
- Sales and training
- Consumer Lending
- Risk Management
- Consumer banking specialist
- Electronic funds transfers
- Electronic files maintenance
- Banking functions knowledge
- Compliance, banking laws and regulations
- Banking services knowledge
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
FVP Electronic Banking
East Boston Savings Bank
02.2014 - 04.2020
AVP, Electronic Banking Manager
Mt. Washington Bank a Div of East Boston Savings Bank
01.2013 - 02.2014
AVP Deposit Operations Manager
Charles Migliore
10.2007 - 01.2013
Conversion Team Member, Operations / Compliance Specialist
Crown Bank
03.2003 - 09.2006
Certificate - Financial Studies
New England School For Financial Studies At Babson College
Master of Business Administration (MBA) - Finance
New England College of Business
Bachelor of Science - Business Administration
New England College of Finance