Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Charles Migliore

Keyport,United States

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

FVP Electronic Banking

East Boston Savings Bank
Boston, MA
02.2014 - 04.2020
  • Oversee daily operations for Online Banking, Mobile, & Online Account Opening
  • Managed $800M Online Account Opening portfolio
  • Provide support to Retail, Cash Management, & Institutional Banking
  • Enhanced existing products & services and implement new ones
  • Compliance with FFIEC Guidance
  • Training for various departments
  • Enhance fraud reporting and detection
  • Established and enforced internal controls, workflows and policies
  • Proficient in Fidelity Information Systems (FIS) applications
  • Oversaw multiple conversions
  • Resolved problems, improved operations and provided

AVP, Electronic Banking Manager

Mt. Washington Bank a Div of East Boston Savings Bank
Boston , MA
01.2013 - 02.2014
  • Oversee daily operations for Consumer and Business Online Banking
  • Setup and provide support to Cash Management customers, off site visits
  • Enhance electronic products and service for consumers and business
  • Established various services such, Mobile Banking and Texting, Advanced Login, Remote Deposit
  • Compliance with FFIEC Guidance
  • Train branch and sales personal on electronic products and service
  • Varies fraud reporting

AVP Deposit Operations Manager

Charles Migliore
10.2007 - 01.2013
  • Oversee daily operations; NSF’s, Returns, ACH processing, Non-post
  • Performed Wire, Online Banking and Billpay operations
  • Research Subpoenas and Summons
  • Quality Control
  • Proficient in Fidelity Information Systems (FIS) applications
  • Assisted in coordination of two separate mergers
  • Projects and training as needed
  • Actively participated in 4 committees
  • Liaison between branches & back office
  • Worklife Committee Member

Conversion Team Member, Operations / Compliance Specialist

Crown Bank
03.2003 - 09.2006
  • File maintenance, report reviewing, large items, bill pay
  • Assisted branch personnel and customers
  • Experience in MS Works and Fiserv applications
  • Trained new employees on their functions and duties
  • Performed ATM machine upgrades
  • Monitored 12 MSB accounts
  • Filed SAR's, as needed

Education

Certificate - Financial Studies

New England School For Financial Studies At Babson College
Wellesley, MA
06.2014

Master of Business Administration (MBA) - Finance

New England College of Business
Boston MA
2013

Bachelor of Science - Business Administration

New England College of Finance
Boston MA
2011

Skills

  • Call Center, Retail, Cash Management, Institutional Banking
  • Accounts Payable
  • Sales and training
  • Consumer Lending
  • Risk Management
  • Consumer banking specialist
  • Electronic funds transfers
  • Electronic files maintenance
  • Banking functions knowledge
  • Compliance, banking laws and regulations
  • Banking services knowledge

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

FVP Electronic Banking

East Boston Savings Bank
02.2014 - 04.2020

AVP, Electronic Banking Manager

Mt. Washington Bank a Div of East Boston Savings Bank
01.2013 - 02.2014

AVP Deposit Operations Manager

Charles Migliore
10.2007 - 01.2013

Conversion Team Member, Operations / Compliance Specialist

Crown Bank
03.2003 - 09.2006

Certificate - Financial Studies

New England School For Financial Studies At Babson College

Master of Business Administration (MBA) - Finance

New England College of Business

Bachelor of Science - Business Administration

New England College of Finance

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Charles Migliore