Summary
Overview
Work History
Education
Skills
Timeline
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Charles Monteforte

Gainesville,FL

Summary

Friendly cashier with energetic and helpful demeanor. Adept at operating cash registers and assisting customers throughout checkout process. Successful working in fast-paced and crowded retail environments while maintaining professional attitude. Strong math skills and scheduling flexibility.

Overview

6
6
years of professional experience

Work History

Zaxbys Crew Member

Zaxbys LLC
12.2022 - 07.2023
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Trained new team members on procedures, customer service, and sales techniques.

Barista

Dunkin Donuts
09.2022 - 12.2022
  • Learned new drinks and procedures first, and instructed all team members on how to properly complete each.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Taught proper procedures and strategies for success to new employees.

Barista

Dunkin' Donuts
12.2018 - 05.2019
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Controlled line and crowd with quick, efficient service.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.

Grocery Bagger

Market Basket
09.2017 - 12.2018


  • Retrieved items for customers and verified prices.
  • Removed trash, swept and mopped floors for professional appearance.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Operated cash register for cash, check and credit card transactions.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Associate of Science - Physics

Santa Fe College
Gainesville, FL
12.2024

High School Diploma -

Winchester High School
Winchester, MA
12.2019

Skills

  • Orientation and Onboarding
  • Cash Register Operation
  • Customer Service
  • Crew Leadership
  • Heavy Lifting
  • Store Opening and Closing
  • Bagging and Packaging

Timeline

Zaxbys Crew Member

Zaxbys LLC
12.2022 - 07.2023

Barista

Dunkin Donuts
09.2022 - 12.2022

Barista

Dunkin' Donuts
12.2018 - 05.2019

Grocery Bagger

Market Basket
09.2017 - 12.2018

Associate of Science - Physics

Santa Fe College

High School Diploma -

Winchester High School

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Charles Monteforte