Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Charles Nash

Belmont,MA

Summary

Professional with strong background in peer support, equipped to make meaningful impact. Skilled in active listening, crisis intervention, and empathetic communication. Reliable team player who adapts to changing needs and consistently achieves results. Known for fostering collaborative environment and supporting individuals in their recovery journey.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Peer Support Specialist

The Edinburg Center, C.W. Potter Place
11.2023 - Current
  • Facilitated peer support groups, fostering a safe environment for shared experiences and recovery strategies.
  • Assisted individuals in goal-setting, promoting personal growth and self-advocacy skills.
  • Collaborated with multidisciplinary teams to develop individualized support plans tailored to client needs.
  • Educated clients on available resources, enhancing awareness of community services and support networks.
  • Provided crisis intervention support, employing active listening techniques to de-escalate challenging situations.
  • Documented client progress and feedback, ensuring accurate records for ongoing assessments and adjustments.
  • Maintained confidentiality standards while building trustful relationships with clients through empathetic communication.
  • Participated in training sessions to improve knowledge of mental health issues and effective support methods.
  • Served as a role model for clients, sharing personal experiences of recovery and resilience.
  • Assisted clients in setting realistic goals and provided support during their journey towards achieving them.
  • Built relationships with others based upon trust and honesty by using active listening and dynamic communication skills.
  • Enhanced client recovery by providing emotional support and practical guidance.
  • Developed trusting relationships with clients by maintaining confidentiality, respect, and non-judgmental attitudes.
  • Empowered clients by teaching effective problem-solving skills that they can apply in real-life situations.
  • Maintained accurate documentation of client interactions, supporting case management efforts.

Supervisor

Coolidge Corner Theatre
09.2017 - 11.2023
  • Supervised daily operations to ensure adherence to safety protocols and quality standards.
  • Trained new team members on operational procedures and equipment usage.
  • Coordinated workflow among staff to optimize productivity and efficiency.
  • Resolved workplace conflicts through effective communication and mediation strategies.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.

Education

Bachelor of Arts - Media Studies

Emerson College
Boston, MA
05-2014

Skills

  • Peer support ethics
  • Recovery guidance
  • Boundary setting
  • Substance abuse awareness
  • Rapport building
  • Self-care management
  • Relationship building skills
  • Problem-solving skills
  • Mental health advocacy
  • Stress reduction techniques
  • Motivational interviewing
  • Empathy development

Certification

  • CPS - Certified Peer Support Specialist

Languages

English

Timeline

Peer Support Specialist

The Edinburg Center, C.W. Potter Place
11.2023 - Current

Supervisor

Coolidge Corner Theatre
09.2017 - 11.2023

Bachelor of Arts - Media Studies

Emerson College

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