Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Charles Nguyen

Ceres,CA

Summary

Dynamic customer service professional with a proven track record at Sassy Nails, excelling in member retention and satisfaction. Recognized for exceptional attention to detail and dependable service, I effectively managed customer inquiries and transactions, ensuring timely resolutions and a seamless experience. Committed to enhancing customer relationships through outstanding communication and support. Received atleast Honor Roll every year in Highschool. Played three sports throughout highschool (Football, Volleyball, Basketball).

Overview

2025
2025
years of professional experience

Work History

Customer Service

Sassy Nails
  • Managed and prioritized customer service requests to achieve prompt resolution.
  • Increased member retention through exceptional customer service during stressful situations.
  • Maintained excellent customer service with timely deliveries and professional communication.

Cashier

Sassy Nails
06.2017 - 06.2024
  • Operated cash register, processing transactions accurately and efficiently.
  • Assisted customers with inquiries, providing exceptional service and support.
  • Maintained cleanliness and organization of the checkout area for optimal efficiency.
  • Collaborated with team members to ensure smooth daily operations during peak hours.

Education

High School Diploma - Mechanical Engineering

Central Valley High School
Ceres, CA

Skills

  • Fast Learner
  • High Dependable
  • Excellent Attention to Detail
  • Customer service and care
  • Sales and customer service
  • Customer service and satisfaction

Languages

Vietnamese
Native or Bilingual
Spanish
Limited Working

Timeline

Cashier

Sassy Nails
06.2017 - 06.2024

Customer Service

Sassy Nails

High School Diploma - Mechanical Engineering

Central Valley High School

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Charles Nguyen